Guardianship Support Officer, Advocate Guardianship Program

About this role

• Utilise your Community Services expertise to provide support and advice to the Office of the Public Advocate
• A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 4: $92,332 - $104,762 plus superannuation.

About the Business Unit:The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament which has been established to protect the rights and enhance the position of people with disabilities in Victoria. OPA is a human rights organisation that promotes the diversity and inclusion of all people. OPA's vision is of a just and inclusive society that values and respects people from all walks of life and ages. OPA promotes a workplace culture where disability, and diversity of gender identities, sexualities, faiths, ethnicities, and abilities are respected. OPA values a range of experience in its employees, including professional, volunteer and lived experience.About the Role:The Guardianship Support Officer (GSO) assists in the general running of the team through the triaging of orders, responding to enquiries about orders and undertaking secondary referrals for information or to progress applications.Some of your duties will include:

• In consultation with the team leader and other team members, assisting in the triage of matters received by the office to enable those matters to be placed on the pending list
• Making recommendations to the team leader, in respect of any urgent or serious issues arising from files which may require a guardianship decision or other action
• Responding to calls from represented persons, families and professionals for matters.

To learn more about this role before applying, please read the attached position description.About You:As our ideal candidate, you will possess:

• Sound knowledge of the Victorian human services sector, particularly the NDIS, mental illness and aged care service systems
• An understanding the issues relating to disability, including mental illness and age-related disability
• The ability to understand and apply advanced computer skills including complex word processing, spreadsheet, presentation, or database functions.

Qualifications/Requirements:

• A relevant tertiary qualification is desirable but not essential.

How to Apply:Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.FOR INTERNAL VPS EMPLOYEES:

• For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
• For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

IMPORTANT INFORMATION:CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.