Project Administrator - Category Management

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.
THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice. The Category Buying team work together with the Planning team to drive sales, maximise profit, manage intake and ensure that of the moment and forward-thinking ranges engage THE ICONIC customer.
The Project Administrator for Category Management, reports to the Head of Business Process and Efficiency - CM, supporting the commercial strategy, vision and purpose. You will be responsible for providing administrative support for the effective implementation of CM Projects and assist in identifying, developing and implementing fundamental improvements to key processes. The ultimate purpose of this role is to increase efficiency, productivity and engagement within CM as well as ensuring a seamless and innovative shopping experience for THE ICONIC customers.
About the role:

• Provide administrative support for the effective implementation of process improvement projects in Category Management.
• Work closely with the Head of Business Process and Efficiency - CM to achieve agreed goals, objectives and project milestones.
• Plan and organise CM projects following instructions from Head of Business & Efficiency - CM.
• Write, maintain and optimise Standard Operating Procedures (SOPs), including process flow charts, for key CM processes and tasks.
• Monitor, track, report and escalate CM project risks and issues.
• Help to supervise and work with CM project teams to achieve deadlines.
• Assign and monitor daily tasks and communication in line with CM project timelines and deliverables.
• Provide CM project status reports, timelines and presentations.
• Create reports and updates for Head of Business Process & Efficiency - CM and other members of management.
• Use a clear customer focus to assist in identifying opportunities to improve and standardise key processes and tasks.
• Understand and assist in driving company wide strategies and OKRs.
• Utilise your analytical skills to analyse data, propose informed decisions based on data and identify cost saving opportunities.
• Build and maintain strong internal stakeholder relationships across Marketing, Vendor Management, Operations and Finance.
• Establish and maintain documentation library.

Essential Skills, Knowledge and Experience:

• Previous, demonstrated experience in project co-ordinator or administration roles.
• Degree qualified.
• Excellent verbal and written communication skills.
• General understanding of project management principles.
• Excellent organisation skills and proactive approach.
• Ability to prioritise and manage several tasks simultaneously and with minimum direction.
• Strong analytical and problem solving skills.
• Proficient in Google Docs/Sheets/Slides/Forms or Microsoft office suite (excel, word, powerpoint)
• Experience with ERP and OWMS systems.
• Excellent time management skills, ability to work in a fast-paced environment
• Adaptable to change, open to learning new skills and approaches.
• Resilience.

Life at THE ICONIC
From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here's what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning collective. Get your knowledge fix with our learning days and hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
• Furry friend. We are a dog friendly office for anyone who wants to bring their fur baby to work.
• Refer a friend. Enjoy a $4,000 referral reward for successfully referring someone to THE ICONIC!

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.acquisition@theiconic.com.au
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