Reception And Administration Officer

As Australia's first private University, Bond University based at Robina, Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.Reception and Administration OfficerOffice of Future StudentsFull-time, Fixed Term for 12 monthsPosition Reference No: 100786891Join Australia’s number one University for student experience*, and enjoy staff benefits including:Free staff car parking36.75 hour standard work weekSalary packaging options for FBT and Non-FBT items#17.5% of base salary leave loadingStaff wellbeing programStudy assistance for staff and dependents#Corporate health and finance discountsOnsite Medical Centre and Counselling ServicesOnsite Sports Centre including gym, fitness classes and pool#About the PositionThe Office of Future Students (OFS) at Bond University has a clear vision to raise the University's global reputation as a premium institution with a distinct value proposition, to generate growth opportunities and to encourage more students to consider, engage with, and ultimately choose to study at Bond University.This integral role is the initial touchpoint for all prospective future students, along with the broader community seeking information about Bond University. Responsible for ensuring efficient and smooth operations to assist all visitors and external and internal stakeholders, the Reception and Administration Officer connects with the University’s main incoming phone lines and Office of Future Students via phone, in-person or online channels.This position is a customer facing role that will be physically situated at the reception desk in the Office of Future Students. About the PersonThe successful candidate will be available to work from 8.30am – 5.00pm, Monday to Friday and will possess the following:Experience in a similar role, preferably within a large organisationHighly developed customer service skills with an innovative approach to go the extra mileEffective self-management skills including the ability to prioritise, problem solve, meet deadlines, and follow through to completion of tasksStrong communication skills, both verbal and writtenDemonstrated experience with CRM systemA high level of accuracy and attention to detailSalary detailsThe salary for the position commences at $66,517.31 per annum, plus 12% superannuation.Further informationPosition-related enquiries can be directed to employment@bond.edu.au.How to Apply for this PositionFor further details regarding this appointment please reference the position description and selection criteria at Jobs at Bond | Bond UniversityApplications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application.Applications close: 5:00pm, Tuesday 20th February 2024Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.Conditions of employment are offered under a Bond Workplace Agreement (BWA).Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.Bond University Privacy Policy#Eligibility criteria or membership fees apply*Good Universities Guide 2006-2022