Receptionist

Are you warm, friendly and super organised? Want to work in a team with a little bit of crazy thrown in? 

Oh my. We might just be perfect for each other. Come be our Receptionist or Support Legend.

We’re looking for a naturally warm personality to welcome our patients and support our hardworking sleep technicians: they really would like more time to nap! 

You’ll bring Reception experience , enthusiasm, juggling skills and some good humour. We will bring supportive team mates and managers, kindness on tap and regular chocolate infusions. 

(Wondering about the money? We’ll shape the role and the pay around the seniority of the person we hire and how many hours they want to do. And if you are shortlisted, we promise to discuss this with you straight away.)

About the role

As Receptionist at SLA Midland you will be the friendly face the patient sees. Your warm hello will make their day! And ours too!

We’re a team of 15 (16 when you get here) kind, talented, genuine people who improve patients’ lives by delivering excellent care and diagnostic services. We do it through kindness, patience, knowledge and a little bit of humour. 

Reporting to Bree, our lovely Practice Manager/SuperMum, you’ll work 9am to 5pm, with some flexible days off if required. Interested in a 4 day week, or a 9 day fortnight? Lets talk more. You will be based in our Midland clinic.

 We'll shape the role around the experience of the person we hire. But here’s some of what you’ll get up to:

• Provide a welcoming entrance to our patients. 
• Manage our calendar using Coreplus software.  Experience in any medical software will put you in front for this task. 
• Working with the reception team based in other clinics to answer the phones, confirming appointments and answering patient questions.  
• Process payments using MYOB, keep payment records and electronic filing.  
• Liaising with our key service providers
• Cleaning devices and equipment.
• Maintain a warm office environment. 

Here are 5 things we think will make you ideal for this role: 

1. Experience of reception and general administration
2. Enthusiasm, positivity and the genuine work ethic to ‘get things done’ . 
3. Proven integrity, professionalism and discretion - you’ll be comfortable with sensitive information, and will do the right thing, even when no-one’s watching
4. A good grasp of the English Language - written and verbal. Spelling and grammar do matter here
5. A love of organisation, and strong attention to detail 
6. High level of proficiency with Microsoft and Google products with incredibly fast typing skills. 

We’d love to see people with reception experience, but it’s not a deal breaker. And we're sorry but you do need the permanent right to work in Australia.    

We genuinely value diversity - of perspectives, approaches and lived experiences. We also know that not everyone’s super confident when they apply for roles. So if you’re feeling unsure about any of the above, or just want to have a conversation, email me ******@sleeplifeaustralia.com.au and I’ll be in touch.  

Here are 3 reasons why we hope you’ll love working for us:

1. Find a culture of kindness and respect. We really care - about our work and our people. We don’t just provide our patients with friendly and compassionate care, you will feel it too.    
2. Do work that matters and feel valued for your contribution. We provide a patient-focussed service. We ‘see’ them when they walk in the door.  The experience for them is personal and as such you will enjoy meaningful interactions.  
3. Enjoy varied work and grow as you go. You’ll jump in and out of many different tasks and challenges, and our whole team will support you to achieve, whatever comes your way. 

And here are 3 reasons why we’re afraid you might not:

1. We rarely doadditional hours but we do work really hard, every day, we rarely sit still.
2. SLA’s really good at trust and integrity. We’re not so good at micro-management. If you find it hard to work without pressure or ongoing direction, we’re definitely not the best choice for you
3. We value change, we are growing and our systems may not be keeping up with us. We need some serious organisational assistance!  

Apply:

If you think we could be a good fit for each other, we’d love to hear from you! Please send us your resume via SEEK. 

Really want to work with us?

We do get a lot of applications, but plenty of them are pretty generic. So if you're keen, a personalised cover letter really will help you stand out - We will definitely read it! Not sure what to share? How about the value that's most important to you, and three reasons why you think we'd be great together? 

Applications close on 15th May, but we will be interviewing as we go with the view to hire as soon as we meet the right person. So if you like the sound of us, jump in!  

We'll respond to every applicant. Obviously.  

Thanks for considering us. Hope to see you soon.