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Form of workBethania Gardens is a premium residential aged care facility that aims to provide only the highest quality of services to those seeking the utmost care and comfort. St Jude's has more than four decades of experience operating within residential aged care, and we have come to know exactly what amenities and facilities are most valued by our residents and their families. Our extensive range of services and activities makes Bethania Gardens one of the most well-regarded aged care facilities in Brisbane.
Role Summary
The role of the Receptionist is to be an efficient, friendly and informative first point of contact for residents and guests who visit or phone the facility. The role has a real customer service focus towards both internal and external stakeholders, ensuring that enquiries are appropriately managed. The role also provides broad administrative support to the various professionals who work within the facility.
Responsibilities and Duties
- Welcoming and settling visitors to the facility.
- Operating a phone switchboard and directing calls appropriately.
- Managing the mail and courier requirements for the facility.
- Maintaining organisational cleanliness and hygiene standards.
Skills, Attributes and Experience
Our ideal candidate will be a natural people-pleaser with a positive, proactive attitude. You will be familiar with paying attention to the finer details in your work and have familiarity with working in a fast-paced environment with competing priorities. You will use your people skills and acquired knowledge of the organisation to effectively solve problems for stakeholders of various levels. You will be a committed team player who communicates effectively with your broader teams and keeps everyone in the loop.
Key selection criteria include:
- Well presented with a corporate outlook
- Previous experience working as a Receptionist is highly desirable.
- Proficiency with MS Office applications, particularly Outlook
- A police clearance within 12 months, or willingness to obtain one
- An NDIS Worker Screening Check, or willingness to obtain one
St Jude's Bethania Gardens is proud to be an equal opportunity employer. If the above opportunity is one that excites and encourages you, we would welcome and encourage your application. If your application is selected for progression then we will be in touch to discuss it with you soon.
