Receptionist

We invite you to become part of our vibrant team, located in Byron Bay. Embrace a role that offers the perfect blend of customer service, administration and some help with posting to the company social media accounts. We have an excellent, relaxed work culture and offer a supportive, collaborative work environment.

Key Requirements:

· Exceptional Phone Manner: You'll be the voice of our company, handling communications with unmatched professionalism.

· Excellent Written Communication Skills: Likewise, you will handle email communications with potential and existing clients.

· People Skills: A natural 'people person', ready to connect, engage, and build lasting relationships.

· Self-Driven: Your drive and ambition will be the fuel behind your success in this role.

· Computer Skills: Proficient in using basic computer programs, word, excel, emailing systems etc. We’re a tech company, you’ll need to have ‘tech confidence’.

· Professionalism: We value a professional approach to work, showcasing responsibility and ethical conduct.

· Team Player: Your ability to collaborate effectively will contribute to our supportive team dynamics.

· Eagerness to Learn: A willingness to absorb new information, accept direction, and continuously grow.

· Punctuality: Time management and reliability are key to keeping our operations smooth.

· Tech and Criminology Enthusiast: A keen interest in technology and/or criminology to keep up with our innovative environment would be beneficial, although not required.

What the role really looks like:

· You will be required to work 9:00am to 5:00pm, 5 days a week from our Byron Bay office. To start, the role is offered on a casual basis, however it is a full-time role.

· Answer all incoming phone calls and email enquiries.

· Manage administrative duties.

· You’ll be supplied with content to publish to our social media accounts and respond to messages received through social media. (you do not need graphic design skills, content will be created by our marketing team)

· Report and work directly with our management and sales team.

· The right candidate will be a bit of an allrounder and the position is essential to ensure the company operates smoothly.

If you’re an energetic, friendly, tech savvy go getter and genuinely like dealing with people, then we would love to hear from you!

Desirable skills & attributions:

· A “can do”, positive attitude

· Confident and with exceptional verbal and written communication skills

· Eagerness to learn

· Reliable and friendly

· Availability to commence the role immediately, or very soon!

What We Offer:

· A role that marries business administration with customer service.

· A supportive, fun, relaxed team-oriented work culture.

· Opportunities for professional growth and learning.

· A beautiful coastal location that blends work and leisure seamlessly.

· We will invest significant time and resources into training the right candidate. Therefore we are seeking someone looking for a long term position and there will be plenty of possibilities for professional growth within the company and always something new to learn.

A fun and supportive workplace culture is very important to us. I know we’ve said it a few times in this advert already, but we don’t just say it, we really mean it! We do serious work but ensure that our working environment is fun, enjoyable, supportive and collaborative. The right candidate will not only demonstrate the outlined skills and experience but will also fit well within our existing team and company culture.

Are you ready to embark on a rewarding journey with us? If you embody these qualities and are excited about making a significant impact, we would love to hear from you!