Receptionist

About WRP

WRP Legal & Advisory is a full service law firm providing a wide range of legal services including property and conveyancing, general commercial, wills and estates, company and business sales or restructure and intellectual property advice.  It also offers consultancy services which include providing high level advice on business structuring, strategy and succession, corporate restructuring, wealth management and taxation minimisation. 

Position Overview

A great opportunity exists for an enthusiastic, professional and motivated Receptionist to join our reputable law firm. In this role, you will have the chance to be the welcoming face of our organisation, providing exceptional service to our clients and visitors. You will work alongside a supportive team in a dynamic and professional environment, where your contributions will be valued and recognised. This position offers the chance to make a meaningful impact in supporting our legal team. If you are passionate about delivering outstanding customer service and thrive in a fast-paced setting, we invite you to apply for this rewarding position.

Key Responsibilities

• Answering incoming calls promptly and courteously.
• Directing calls to the appropriate personnel.
• Taking accurate messages where necessary.
• Welcoming clients and visitors to the law firm with a warm and professional demeanour.
• Manage the reception area, ensuring that it is tidy and conducive to a professional environment.
• Assist with scheduling appointments and managing meeting room bookings as needed.
• Organise caterers and set up boardrooms for meetings/presentations/training.
• Maintain adequate stock/supplies/orders of stationery and staff amenities.
• Handling incoming and outgoing mail, including sorting, distributing and processing mail as required.
• Communicate and coordinate service providers when necessary.
• Maintain and update client databases and contract lists with accurate information.
• Provide administrative support to various departments within the firm when necessary.
• Assist with the invoicing and payment of office admin bills.

To be considered for this role, you will need the following qualifications and technical knowledge:

• Previous experience in a receptionist or administrative role, preferably within a professional services environment.
• Strong interpersonal skills, with the ability to interact professionally with clients and colleagues at all levels.
• Organisational skills and attention to detail, with the ability to multitask and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with office equipment such as photocopiers, overhead projectors and multimedia scanning.
• Team orientated.
• Professional appearance and demeanour with a commitment to upholding the reputation of the law firm.

Skills

• Excellent time management skills and the ability to multitask and prioritise work to meet deadlines in a fast-paced environment.
• Excellent verbal and communication skills, with a polite and articulate phone manner.
• Exceptional spelling and grammar skills.
• Ability to work both autonomously and collaboratively as part of a close knit team.

This role is available for an immediate start.