AddressCumberland View Aged Care are currently seeking a Receptionist to join our team on weekends on a permanent part-time basis.
What we offer:
- Work-Life Balance: We offer flexible options that consider your personal commitments and well-being. We encourage self-care and work-life integration. We aim to create a strong support system that promotes your overall well-being.
- Competitive Compensation: We value your skills and dedication, offering competitive pay and opportunities for career advancement.
- Appreciation and Recognition: We celebrate achievements and exceptional contributions, creating a positive and motivating work environment that acknowledges and rewards your dedication.
About The Role
You will be responsible for reception services to ensure effective and efficient business operations at the facility.
Your daily tasks will include:
- Ensuring a high standard of customer service at all times including presenting in a professional manner when interacting with residents, resident representatives, members of the public, staff and external agencies.
- Answering calls in a polite and professional manner and redirecting calls when appropriate.
- Maintain the admin email inbox and respond to enquires.
- Assist the BDM with resident sales enquiries and respond to enquiries.
- Managing the administrative data entry processes involved in customer enquiries for placement; the admission of permanent residents into CIM(Payroll) and LeeCare (Clinical Management System); transfer of residents; respite admission and discharge of residents from care.
About You
- Aged Care or Healthcare Administration or a desire to work in care settings
- Customer facing reception or service
- Microsoft Office/Data Base Software
- Self motivated and able to work independently
- Cert III/IV or Diploma in Business/Admin/Finance (desirable)
About Us
Cumberland View Aged Care have a 25 year history of providing a high quality of care and services. It is our responsibility to maintain a relaxed and welcoming environment and ensure that our residents always feel comfortable engaging with staff and using the aged care facilities available to them.
If this sounds like the role for you, we would love to hear from you. Please click ‘Quick Apply’ now.
