Receptionist

Northside Community Service is a non-profit organisation serving the community of North Canberra and beyond since 1976. We prioritise diversity, social justice, and advocating for marginalised voices. Our comprehensive services include early education for children, youth programs, family support services, aged care support, housing initiatives, community development, outreach, and volunteer programs.

Northside now has an opportunity for a Receptionist to join their team in Dickson on a Full-time, Fixed Term (12 months) basis.

The objective the Receptionist role is to ensure the seamless management of front desk operations, provide outstanding customer service, and support the administrative needs of the team. This position serves as the first point of contact for clients and visitors, creating an environment of service, and professionalism.

For a copy of the position description with a full list of key responsibilities and duties, please visit the ‘Job Vacancies’ page of our website www.northside.asn.au.

To be considered for this position you will need to meet the following criteria (but not limited to):

• Associate diploma in Business Administration or similar field with relevant experience (minimum 1 year)
• Exceptional customer service skills, with a demonstrated ability to engage positively with both internal and external stakeholders.
• Excellent communication skills, both written and verbal, ensuring clear and effective interactions with team members, clients, and visitors.

This is a great opportunity to apply your customer service skills in a professional and ethical organisation serving the Canberra region.

Northside offers:

• Competitive salary range of $78,960 – $84,663 per year (including Super).
• Not-for-Profit Organisation Salary Packaging benefits, reducing tax and increasing take-home pay.
• Generous leave provisions including Personal/Carer (13 days), Paid Holiday Shutdown (3 days), Paid Parental leave, study leave (5 days), and more.
• Annual pay point progressions within the pay level.
• Professional development and learning opportunities.
• Supportive and collaborative team environment with a focus on professionalism.
• Career progression opportunities across our organisation.

Northside Community Service prioritises child safety in its recruitment process. Candidates will be assessed on previous workplace performance and understanding of child safety requirements, including Mandatory Reporting and the ACT's Reportable Conduct Scheme. Successful applicants must undergo screening (Working with Vulnerable People Card and National Police Check) for suitability in child-safe environments.

Safety is paramount at Northside, and candidates will be briefed on our safety approach. Candidates will receive a comprehensive induction on Northside's safety protocols.

Northside Community Service is an Equal Opportunity Employer, valuing inclusion, diversity, and equal opportunities. We seek individuals with diverse backgrounds, skills, and experiences, including Aboriginal and Torres Strait Islander people, the LGBTIQ+ community, people with disabilities, and other diverse groups.

Please click the Apply button and submit the following:

• A two page (maximum) statement outlining your suitability for the position
• A current curriculum vitae (CV)

Confidential enquiries may be made by contacting Human Resources (02 6171 8***) or emailing **@northside.asn.au 

Applications close at 11:30pm (AEST) on Sunday 10 March 2024.