Receptionist / Administration Assistant

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they’ve always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

We are currently seeking to recruit a full-time Receptionist/Administration Assistant, to join the team at our Juniper Home and Community Care site, based in Bentley, with capacity to work at our Karrinyup hub if required.

Many tasks need completion to keep our Home and Community Care services running effectively. Working in a small team of administrators as part of a busy reception team, responsibilities will include taking phone calls and service enquiries, filing, data entry, record keeping and many other general administrative duties. You will be part of a friendly team building a welcoming and respectful environment, engaging with and supporting customers. You will need to be a professional, friendly, customer focused, flexible individual that can manage a busy phone system and reception area with a professional and accommodating approach.

This is a full-time position working 37.5 hours per week Monday to Friday on site. Hours of work are 8am-4pm and 9am-5pm on a fortnightly rotation. Due to our operational needs the successful candidate will need to be able to cover these core business hours.

Key Responsibilities of this role:

• First point of contact for incoming calls and visitors to the site
• Providing administrative assistance to the Home and Community Care, Allied Health and Clinical home care services teams
• Customer and stationary orders, raising purchase orders and following up with suppliers
• Management of emails from customers, team members and vendors
• General administration, such as filing, data entry, word processing and photocopying
• Input and maintenance of records to ensure that they meet internal and external reporting requirements

The Skills, Knowledge and Experience required:

• Relevant qualification - desirable
• Aged care sector experience - highly regarded
• Demonstrated experience in a diverse corporate reception role
• Good written/verbal communication, strong interpersonal skills and a confident phone manner
• Proven ability to deliver excellent customer service
• Ability to manage workload through good organisation and time management
• Ability to provide a high standard of administrative services using Microsoft Office software with an emphasis on accuracy and attention to detail

The perks and benefits

• Attractive rate of pay $58,363 per annum, plus 11% superannuation
• Non-profit values driven Western Australian aged care provider
• All employees have access to Juniperks an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives and peer acknowledgement
• Salary Packaging up to $18,550 per annum tax free
• Health Insurance discounts
• Employee Assistance Program with free counselling
• Free parking on site

If this sounds like the perfect role for you, we encourage you to apply online and look forward to reviewing your application.

Please contact Recruitment Advisor Peta with any enquiries about this position 08 6119 6041.

People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately.