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When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. With our multiple onsite and online selling platforms and commitment to first-class customer service, Ritchie Bros. is trusted worldwide for making buying and selling easy, efficient, fair, and transparent. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.
Ritchie Bros. Auctioneers is looking for a dynamic, agile and experienced Receptionist/Administration Assistantto join our team based at Yatala. As a Receptionist, you have a good understanding of administrative processes, general business operations and liaising with customers and visitors. Creating a positive first impression is the number one priority for the person who fills this position.
The Opportunity:
Our ideal candidate is energetic, motivated, and a highly organised team player with a strong customer focus.
In this role you’ll:
- Answer incoming calls
- Greet customers and other visitors and respond to enquiries
- Ensure that superior customer service is delivered at all times to all customers
- Collaborate with internal departments successfully
- Provide additional administrative support as needed
- Handle incoming and outgoing courier packages and mail
- Support event planning and function coordination
- Order and maintain inventory of office supplies
- Data entry of contracts, appraisals etc as required
- Gain and apply knowledge in the processes of our business, in order to best support our customers both internally and externally
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and the safety of your team, co-workers and customers
Here’s what you bring:
- 2+ years' experience as a receptionist or office assistant
- Excellent written and verbal communication skills
- Excellent knowledge of and experience with Microsoft Office and the ability to learn new systems
- Accurate typing and data entry skills
- A positive, can-do attitude
- Proven commitment to providing exceptional customer service
- A friendly, outgoing personality and a pleasant phone manner
- Strong attention to detail, organised approach and ability to multi-task in a fast-paced environment
- A high degree of personal integrity and a strong work ethic
- You like to work hard, but still have fun on the job
What we offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:
- Competitive base salary + paid overtime
- Tuition Reimbursement*
- Gym Membership Reimbursement*
- Comprehensive Private Health Insurance for the whole family
- Insurances - Salary Continuance, Disability & Life
- Catered meals at auction time
- Development and training opportunities
- International working environment
- Employee Stock Purchase Plan
- Stable and growing organisation
- Working with big machinery and equipment
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
