Part Time Administration Assistant / Receptionist

An exciting opportunity has opened up at Woongarra Crematorium for a part time Administration Assistant/ Receptionist to join our friendly team. This is a permanent Part time position (10-2pm Mon-Fri) located in Townsville with extra hours available for leave cover.

The successful candidate will be friendly, approachable, well presented and experience in all areas of office administration, reception, and data entry.

In this role, you will:

• Provide general administrative duties including reception and greeting employees and visitors.
• Answering the telephone, and responding to email inquiries in a timely manner
• Scheduling the day-to-day running of the diary, stationery, and mail
• Ensuring the highest standards of customer service are met by effectively managing client requests with sensitivity and confidentiality.
• Providing general office support 
• Other reporting and tasks as and when required

The successful candidate will have the following:

• A strong background in customer focus and service orientation
• Comfortable working in a funeral environment and at ease in supporting and communicating with grieving families
• Previous experience in an administration and/or reception role
• An ability to manage multiple tasks and to prioritise work
• Excellent people and communication skills
• Good technical and computer literacy skills including MS Word, Excel and Outlook
• An ability to work autonomously and as part of a team
• Good decision making and problem-solving skills
• Highly organised with good attention to detail
• Ensure the office is well maintained (cleanliness, office supplies & presentation)
• Clean and prepare the chapel and cremation areas to the highest standard

Prior industry experience although not required, is highly valued, however training and understanding of the job duties will be provided to the right applicant.

If this sounds like the right role for you, please apply via SEEK with your resume and cover letter.

Only those applicants who meet the criteria will be shortlisted and contacted for an interview.