About our company
TriCab is a leading Australian-owned Cable Manufacturer, providing customised cable and engineered solutions which reflect our core values of innovation, quality, and pride. We employ a local workforce that manufactures the best product – both in quality and service.
TriCab is a growing company, with a manufacturing facility and HO in Port Melbourne, and Sales / Distribution offices across all Australian capitals, North and South Islands of New Zealand, into Asia, and the US.
This is a full-time position, based on-site at our Head Office & Manufacturing / Warehouse facility in Port Melbourne, located centrally to Melbourne just moments from the Monash Freeway.
About the role
The role of Receptionist/HR Administrator is to provide a valued face to our Head Office in Port Melbourne and undertake a wide range of front office and HR admin related tasks. This role is responsible for overseeing all front office administrative and welcoming duties, as well as assisting the HR team to achieve a range of human resources, compliance, and corporate social responsibility activities.
We are looking for an energetic, conscientious and highly organised Receptionist / HR Administrator to join our team. We are seeking someone who can ‘hit the ground running’ with their open and approachable style who is willing to learn and keen to gain exposure across a range of tasks. In this role, you will proactively look after the administration support function of the front office and HR Team.
Reporting to the People, Projects and Governance Advisor, some of your key responsibilities will include:
Reception
The role is based at our quiet reception desk, with minimal foot traffic. In this role you will need to ensure our reception is highly organised, functional and professional, delivering exceptional customer service to internal and external stakeholders at all times.
- Key duties include: opening and closing of the office, maintaining plants and stationary, managing visitor check-in, directing trucks onto site, and responding to stakeholder enquiries.
- Organising and proactively maintaining office space and supplies, including stationary and other consumables.
- Managing cleaning contractors, gardeners and travel agent.
- Assisting in the preparation, planning and coordination of company events and the biannual conference, including the preparation of marketing materials and booking catering/accomodation at times.
HR and Projects Administration
In this role you will be proactively assisting the Human Resources function with various administrative tasks, such as the following:
- Creating onboarding packs for new starters.
- Assisting with onboarding processes.
- Scanning documentation and adding to the Human Resources database.
- Monitoring internal changes and accurately updating records such as the organisational chart and HR Master.
- Coordinating data collection activities.
- Undertaking research on best practice and assisting with compliance/governance and CSR activities.
- Developing administrative and training documentation.
This role is a fantastic opportunity for someone starting out their career who is motivated to finish projects to a high standard and gain invaluable experience. As a growing company with changing needs, this role comes with the opportunity to expand your skills and progress your career. This role may provide the opportunity to undertake additional tasks such as:
- Assisting with various business and planning related projects.
- Undertaking various ad-hoc market research, compliance, and advertising projects longer-term as they arise.
- Supporting with the implementation of new processes and training.
About you
You will have a strong sense of ownership for the office, ensuring it is maintained to a high standard, and execute tasks with accuracy and efficiency. You will be adaptable to changing business needs, demonstrate an enthusiastic, solutions focused and positive attitude to the work you deliver and be flexible enough to support management as and when the need arises. In addition, you will have:
- Previous experience in a similar role (HR Admin) is advantageous but not essential.
- HR qualification and customer service experience will be highly regarded.
- Outstanding attention to detail and the ability to multi-task, including accuracy of data entry.
- The ability to pool together different sources of information and recognise gaps.
- Advanced skills in Microsoft EXCEL, WORD and PowerPoint.
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- The ability to take initiative, work independently and as a team.
- A high regard for confidentiality of information.
- Demonstrated experience in delivering exceptional customer service to external and internal stakeholders.
Why work with TriCab?
For the right candidate, TriCab offers an attractive package with benefits, including 12% superannuation after the successful completion of the six-month probationary period, with opportunities to make great connections, grow your skills, and learn and develop.
This role will suit someone who is looking for a long-term 'gig' with a growing, stable business on the up!
At TriCab, we believe diversity is important to our success and like to consider our workplace as one in which everyone has equal opportunities. TriCab values the communities in which we operate and aim to create a workforce reflective of those communities. TriCab takes our core values seriously and works to create an environment where everyone feels welcome. TriCab appreciates the backgrounds, experiences, and contributions each person brings to our workplace, and encourages First Nations people, females, and culturally diverse people to apply.
Next steps
For a confidential discussion, or to apply - please submit your cover letter and resume. Previous applicants need not apply.
Applications close Friday 10th May 2024, with interviews to held in the week beginning May 13th 2024.
*Only successful candidates will be contacted.