AddressAt Metro, we are one team, united in our purpose of moving Melbourne.
We believe in fostering an environment where your skills, talents, and aspirations can thrive.
We look forward to supporting you as you plan the next chapter of your career at Metro.
Before applying for a new role at Metro, please notify your current manager.
We are delighted to announce that we are looking for a Reception Team Lead who will lead the MTM Head Office Reception team. You will have a customer first approach and love creating great experiences for all employees, clients and external visitors..
This role will have two direct reports
Key Areas of Responsibility
- Lead the team to provide high quality reception services
- Manage the team roster and administration support activities
- Maintain all relevant Reception documentation
- Maintain strong and open working relationships
- Be the key contact for information flow to third parties including Australia Post, PTV, building services
- Process and distribute all employee passes, including IDs, access card requests, employee MYKI applications and travel passes etc.
About You
- Enjoy helping people and providing meaningful moments
- Previous experience supporting senior managers and leading a small team
- Advanced working knowledge of MS packages
- Great organisational skills and prioritisation to meet deadlines
- Comfortable communicating at all levels, both internally and external
- High level of effective stakeholder management and influencing
- Work collaboratively, to build strong working relationships with both internal and external stakeholders
This is a fantastic and dynamic opportunity to build on the career you have developed to date and be part of the legacy that ‘connects people and places for a growing Melbourne’.
If what you’ve read resonates with your values, experience, and career aspiration then we want to hear from you!
Please submit your application via our recruitment portal by Sunday 18th February 2024 to be considered for this position.
Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.
Metro’s commitment to a Diverse, Equitable, and Inclusive culture
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.
