Job Title: Receptionist
Company: Fleurieu Exercise Physiology
Location: Aldinga Beach, South Australia
Job Type: Casual
About Us: We are a growing clinic dedicated to improving the health and well-being of our clients and the community. Our team of experienced professionals works collaboratively to provide personalised exercise programs and guidance. We are committed to creating a positive and supportive environment for our clients to achieve their fitness and health goals.
Position Overview: We are seeking a dynamic and organised individual to join our team as a casual Receptionist. As the first point of contact for our clients, the Receptionist plays a crucial role in creating a welcoming and efficient experience at our clinic. The ideal candidate will have excellent communication skills, exceptional attention to detail, and a passion for promoting health and wellness.
Responsibilities:
- Greet and welcome clients with a friendly and professional demeanour.
- Maintain the clinic’s email by responding to and following up enquiries.
- Answer and direct phone calls in a courteous and timely manner.
- Schedule appointments and manage the clinic's appointment calendar.
- Assist clients with completing necessary paperwork and forms.
- Provide information about our services, programs, and pricing.
- Assist in maintaining a tidy and organised clinic.
- Handle client inquiries and resolve issues or escalate as needed.
- Coordinate with other clinic staff to ensure smooth daily operations.
- Assist in administrative tasks such as filing, data entry, and general office support.
- Uphold and promote the clinic's values and commitment to excellence in client care.
Qualifications:
- Previous experience in a customer service or receptionist role.
- Understanding of how allied health clinics operate including the operation of Halaxy software (desirable).
- Understanding of how funding bodies such as Medicare, NDIS, private health operate (desirable).
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficient in basic computer skills, including Microsoft Office.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Interest in health or exercise is a plus.
Benefits:
- Competitive hourly rate
- Health and wellness benefits
- Opportunities for professional development and training
- Positive and collaborative work environment
- Opportunity for increased hours for the right person
For more information, please call Claire 0423 085 ***.
If you are a motivated and personable individual who is passionate about contributing to the health and well-being of others, we invite you to apply for the Receptionist position at Fleurieu Exercise Physiology. Please submit your resume and a cover letter outlining your relevant experience to *****@fleurieuep.com.au.
Fleurieu Exercise Physiology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.