AddressDo you have a passion for delivering an exceptional client experience? Are you organised, detail-oriented, and able to carry out various accounting functions? If so, we invite you to apply to join our team at Lember and Williams, a leading law firm renowned for its commitment to excellence.
About Us:
At Lember and Williams, we pride ourselves on providing top-notch legal services to our clients, and we are currently seeking a dedicated Receptionist to manage the front of house operations and enhance the client experience within our firm.
Key Responsibilities:
- Deliver exceptional client service and ensuring a positive first impression.
- Manage reception duties, including handling inbound telephone calls and greeting clients with a welcoming and professional demeanour, providing prompt and accurate responses to client inquiries, and delivering information to the right team members in a timely manner.
- Carry out receipting functions, ensuring accuracy and compliance.
- Proactively manage appointment bookings and the diary to ensure efficient scheduling for our team.
- Contribute to a cohesive work environment.
- Manage stationery orders and office supplies.
- Manage the daily incoming and outgoing mail.
- Attend to weekly banking runs.
Qualifications and Skills:
- Professional presentation and friendly approach.
- Exceptional customer service skills and a strong client focus.
- High-level organisational skills with the ability to multitask and prioritise in a fast-paced environment.
- Proven ability to manage diaries and appointment bookings.
- Excellent verbal and written communication skills, including a strong grasp of spelling and grammar.
- Experience in a professional service industry highly regarded.
- Positive attitude and a collaborative approach to teamwork.
- Previous experience with general and trust accounting highly regarded though not essential.
- Ability to apply attention to detail in all tasks.
- Driver's license and own car.
Benefits:
- Competitive salary package.
- Opportunity to work in a supportive team environment.
- Further development and growth opportunities within the firm down the track.
- Contribute to a reputable and established law firm known for its excellence.
To apply, please send a brief cover letter highlighting your relevant details along with a copy of your resume via email to *****@landw.com.au. Only shortlisted applicants will be contacted for interview.
