Receptionist

Why PT?

2023 Business of the Year and 2023 Best Regional Business (Toowoomba Chamber Business Awards)

We are an award-winning financial services business who love to help businesses and individuals prosper through a range of innovative and integrated services. We have proudly been building trusted relationships with our clients for more than 50 years.

As a leading financial services business, we pride ourselves on our dedication to customer satisfaction and our collaborative team environment. We are currently recruiting for an enthusiastic receptionist for our Stanthorpe office.

We have team members in Toowoomba, Stanthorpe and Brisbane delivering exceptional service to our clients across Accounting, Superannuation, Business Advisory, Leasing & Finance, Audit and Financial Planning services.

Key Responsibilities:

As a receptionist, you'll be the first point of contact for our clients, visitors, and team members. Your warm and welcoming manner, coupled with your exceptional organisational skills, will ensure that every interaction leaves a positive impression.

• Greet clients and visitors with a friendly and professional manner, making them feel welcome and valued.
• Answer phone calls and direct them to the appropriate person, handling enquiries and providing information as needed.
• Maintain the cleanliness and organisation of our office, including ordering office supplies/groceries and keep inventory of stock.
• Set up boardrooms for events (internal meetings, networking, training, guests hiring rooms) and assist with special events as requested.
• Process incoming and outgoing mail daily.
• Accurately process and receipt client payments as a matter of priority and complete daily banking.
• Maintenance of Originals Register and regular review to ensure timely and accurate return to clients.
• Assist with any general administration functions, such as photocopying, scanning and indexing.
• Assist with Client Support Officer duties, including but not limited to administrative tasks submitted via Helpdesk.

What you'll need to succeed:

• 2 years of prior experience in a reception or customer service role.
• Excellent communication and interpersonal skills, with a positive attitude and a customer-focused mindset.
• Strong organisational skills, with the ability to prioritise tasks and manage time effectively.
• Professional appearance and manners, with a commitment to upholding company values and standards.
• Good working knowledge of Microsoft Office applications.
• Ability to quickly adapt to new software (experience using the ATO Portal and/or APS would be an advantage).

What’s on Offer:

• A culture that truly is second-to-none! One where we celebrate our successes, learn from each and every experience, and have fun along the way
• Genuine opportunities to develop and progress within the firm
• Competitive salaries and employee benefits such as Flex, 9-day fortnight (Flexi Day), Paid Birthday Leave, Paid Study Leave, Social Club, and a strong focus on Team Culture

We are ready to welcome you to the team and provide you with all the ongoing support and training you need, so apply now for an immediate start.