AddressGuiding the future of NSW education
Position details
- Temporary, 18 months, Clerk 3/4 (2 vacancies)
- Close to Wynyard station with hybrid work arrangements (2 office days per week as standard)
- Looking for great administrators with an interest in Recruitment
About us
At the NSW Education Standards Authority (NESA), we’re dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.
We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).
NESA is a unique organisation in NSW (of around 700 FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.
About the role
It’s an exciting time to join the People and Culture (P&C) function at NESA. We are in a period of growth, transforming our operating model and service offerings to enable exceptional business outcomes. In addition to enhancing delivery of core operational services and pursuing new enabling technology solutions, the People and Culture team is responsible for designing and delivering an exciting agenda of strategic people priorities and programs.
As part of our new operating model, we are setting up a new, centralised Recruitment team and are progressively advertising a range of vacancies at different grades in this team.
As a vital member of our team, you'll provide expert administrative support throughout the entire recruitment process, ensuring that our hiring managers receive efficient and effective service while maintaining the highest standards of candidate care. Your responsibilities will include executing administrative tasks with precision, and actively contributing to the enhancement of our administrative practices to optimize operations and elevate stakeholder satisfaction.
We are looking for a highly motivated individual to:
- provide comprehensive recruitment administrative support services (e.g. advertise vacancies, invite candidates to interview, conduct referee checks)
- develop, monitor, and maintain systems ensuring timely, consistent, and high-quality recruitment administrative processes aligned with business needs
- respond to candidate inquiries promptly and accurately through various channels to ensure a positive candidate experience.
- manage shared email inboxes efficiently, providing timely and accurate advice to support business operations.
- problem-solve routine administrative matters to ensure a smooth hiring experience for both managers and candidates.
- maintain accurate and secure recruitment records
- assist in generating reports and providing accurate recruitment metrics to support continuous improvement efforts
- stay updated on relevant legislation, policies, and processes to ensure compliant and effective outcomes.
About you
To be successful, you will need:
- Demonstrated experience in the delivery of a range of administrative services in a high-volume, fast-paced environment where practices must adhere to defined organisational expectations.
- Demonstrated problem-solving skills to resolve day-to-day recruitment administration queries.
- Good written and verbal communication skills to write routine advice to hiring managers and candidates.
We invite you to download the role description for additional important information on the role and welcome queries to Michelle Carlon on the contact details above.
At NESA you'll benefit from:
- An organisation where your contribution has a big impact
- An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices
- Flexible working arrangements and generous leave entitlements
- Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations
- Salary packaging options
- Working in a purpose driven and ethical organisation with committed colleagues
Ready to join us?
Select apply and attach an up-to-date résumé and a cover letter.
In addition, address the 2 targeted questions below in your online application (maximum 400 words each question):
- Provide an example of an administrative system or process you recommended an enhancement to, what was the situation, your recommendation, and the outcome?
- Outline an example of how you independently problem-solved an issue for a stakeholder (internal or external), what was the issue, what did you do and what was the result?
Advice on applying for NSW Public Sector roles
If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.
Thank you for your interest, we look forward to receiving your application.
Important information
We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.
Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.
