Regional Account Manager

Nice to meet you!

Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

We’re looking for a Regional Account Manager

As a Regional Account Manager in Australia, you'll be part of a local team that thrives in a sales-driven and fast-paced environment. Your role involves guiding customers through their Digital Transformation journey using the DataMiner software platform. To succeed, you'll need to build strong, long-lasting client relationships by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to grow our business by building successful, long-term relationships with our customers.

SOME OF OUR USERS

DataMiner is deployed by 1500 companies in over 125 countries worldwide.Let’s get down to business
A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

You will manage a portfolio of accounts with the aim of achieving long-term success.
You will develop strong relationships with key stakeholders.
You will act as a point of contact and handle customers' individual needs (pre & post sales).
You will generate new sales and business by leveraging your existing and potential customer networks and business partners.
You will be responsible for setting and tracking sales account targets aligned with company OKRs & KPIs.
You will actively monitor sales metrics (e.g. quarterly sales results and annual forecasts).
You will report on the status of accounts and transactions using CRM software to manage interactions and sales funnels.
You will analyze our product offering against competition, markets, and customer business needs, and translate it to corporate strategy and solutions management.
You will collaborate with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality.
You will inspire and empower customers and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.).
You will work together on daily basis to with the APAC Sales Director.
You will report to the Global Sales Leadership Team.
Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

You have hands-on experience in sales and an ability to deliver excellent customer experience.
You have a great understanding of sales performance metrics.
You have excellent communication & negotiation skills.
You are a team player and breath continuous learning.
You are business-savvy and have a problem-solving attitude.
You have the ability to analyze, assemble, and deliver information.
You've the ability to travel in the region and from time-to-time visit the HQ in Belgium.
You have excellent verbal & written communication skills in English & Arabic.
You have a genuine interest in the latest business & technology trends.
You have a leg up if you have a profound knowledge of or practical experience with ICT media & broadband platforms and/or other software solutions.
WHAT

Regional Account Manager
LEVEL

all levels
WORK FROM

Australia
COMMITMENT

fulltime

Negotiation