Address
Form of work- Work with a supportive, caring team in an established business
- Free parking, great location
- Opportunity for ongoing growth and development
About the Role
Reporting to the General Manager, this role focuses on delivering outstanding person-centred support to our clients, through building meaningful relationships with clients their families and our support team. This role is responsible for ensuring that clients are receiving the care and support that they need to live the life that they choose.
Within their role, they must demonstrate high levels of customer service accordingly. No two days will be the same in this role! Primary duties include:
· Meeting customer satisfaction levels with clients, customers, and field staff
· Implement client service responsibilities in line with package or customer/client
· Work in collaboration with the team to coordinate services within business guidelines
· Communications, including interaction with internal and external stakeholders in a customer-centric and efficient manner
About You
You are a passionate and self-driven rostering professional with experience in a rostering and scheduling role. You have a genuine desire to provide the best quality service to all stakeholders and are comfortable dealing with a range of priorities.
Your information technology skills are evolving, and you are comfortable adapting to new systems and processes. Above all, you enjoy being challenged and enjoy being part of a positive working culture.
Why NSWHSS?
At NSW Home Support Service, we don’t see our roles as a job, but as a career that can bring a purpose in life through the work that we do.
We have been supporting residents of Coffs Harbour and the surrounding area for over 30 years. We have proven ourselves to be not only one of the largest Home Care services in the region, but one of the largest employers in the local area.
We pride ourselves on our organisational values which support our staff to be the best they can be.
How to apply
Apply today through the link above and check out our careers page here: Careers - Home Support Services (nswhomesupportservices.com.au)
The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work in Australia cannot be considered and are respectfully asked not to apply.
