Job description
Location: Melbourne - Victoria
WorkType: Full Time
SALES ADMINISTRATIVE ASSISTANT – PROJECTS TEAM Our Client Our client is focused on advancing the role of Australian resources in meeting the region’s demand for significantly more energy with fewer emissions. Our client sells a wide range of products and services to retail, as well as commercial customers from industries including, maritime, mining, aviation, racing, and transport, sharing global expertise, research and development with Australian business partners, customers, and community stakeholders. Position We are looking for Sales Administrative Assistant to join our growing projects team. We have a full-time contract opportunity available based at our Melbourne office. The Deal
Monday to Friday 8.30am - 5pm (3 days based in office / 2 from home)
Sales Administrative assistance – projects team
Contacting customers via phone, e mail, live chat, social media & other digital platforms
Managing customer applications
Preparing reports and maintaining accurate records
Contacting customers via phone, e-mail, live chat, social media & other digital platforms
The role requires you to contribute to overall business objectives & goals.
Working closely with Project Team
Providing administrative support to the sales team
Assisting with customer queries
Assist other team members when required with the task allocated from time to time.
What You Need To Bring To The Table
Minimum of 3 years’ experience in a corporate customer experience environment
Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions
Strong confident writing and communication skills plus practice active listening
Ability to work & learn collaboratively in a team environment.
Organizational skills and be able to multitask in a fast-paced environment
Strong attention to detail, excellent organisation & time management skills
SAP, JDE, Gen+, Salesforce CRM experience
strong communication and interpersonal skills
Familiarity with chatbots, live chat & social media platforms
Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask
Experience in stakeholder management & influencing outcomes
High attention to detail
If you are someone with a can-do attitude, a keen eye for details and looking to work with a world leading renewable, mining, oil/gas organization then this is the job for you.
To Apply
The ideal candidates will be from a similar industry and may have worked as an Administration Assistant in their career.
To request more information on the position please call Paul (03) 9864 6000
Or apply by clicking on the link.
Reference Number: PK-13
Profession: Administration & Office Support
Date Posted: 29-Jan-2024