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Form of workJoin a fun and busy team and provide support to customers across invoicing, account management and general enquiries.
About the Client:Our client is a thriving retail business with stores across Australia. They are a family owned and operated business who now form part of a global group and continuously strive to provide exceptional customer service to a diverse network of people.
About the Role:
As a Sales Administrator you will be a key player in ensuring the smooth operation of pricing strategies and maintaining high customer satisfaction levels. You will also be involved in the end-to-end invoicing of Your responsibilities will include:
- Prepare accurate daily pricing for the Sales Team and implement and maintain customer pricing.
- Respond promptly and professionally to customer phone calls and emails.
- Manage customer accounts, including new setups and handling queries/complaints.
- Handle customer limits, orders, invoicing, and collections coordination.
- Coordinate delivery and scheduling, communicating with supply chain and carriers.
Are you a dynamic and energetic professional with a passion for ensuring exceptional customer experiences? If you thrive in fast-paced environments, possess a bubbly personality, and bring a positive energy to your work, we want to hear from you! As a Pricing and Customer Service Coordinator, we are seeking someone who not only meets the qualifications but adds a vibrant and enthusiastic presence to the team.
- Proven track record in administration and customer service.
- Invoicing experience.
- Proficient in MS Outlook, Word, Access, and Excel.
- Strong organisational and time management skills.
- Attention to detail.
Our client offers multiple benefits including the below:
- Fun and friendly team environment
- Lots of support
- Opportunities to collaborate across different divisions and build your commercial acumen
- Great, casual office environment with regular events and barbecues
- Part of a global group of companies
Please apply directly via the below link or for further email contact halli.graham@troocoo.com
