Sales Administrator

About the business

For well over a decade Alphaweld Supply Group has been a leading supplier of welding equipment and supplies to the Australian market, offering an extensive range of premium products online and in-store. As a leading force Alphaweld continues to pave the way for how welding supplies are experienced throughout Australia with innovative, forward-thinking and delivery of its SUPER guarantee. Our company ethos "We make it easy" sets us apart in the industry and fosters a great team culture in which like-minded individuals can set themselves up for long term success.  

About the role

We are currently on the search for an experienced and self-motivated individual who has a passion for both sales and administration, whilst also committed to high-level customer service. The successful candidate will join our growing high performing team and will work closely with our Sales team based at our Canning Vale facility.

Key responsibilities include: 

• Answering and assisting with or directing all incoming calls
• Daily assistance processing of phone and web orders in MYOB EXO 
• Assisting with customer enquiries over the phone and via email
• Working closely with the Operations team to ensure the smooth and timely delivery of all orders received 
• Supporting the day-to-day sales activities including the implementation of sales initiatives and procedures as directed by the Sales Director
• General sales administration tasks including management of a shared inbox, CRM management and assisting processing quotes where required
• Providing general administrative support to the sales team

Benefits and perks

Alphaweld strives to build a high performing and positive culture at all levels of the business. We are a forward-thinking, fast-growing and successful WA-based company delivering quality and innovative products to the welding industry. On top of a competitive salary monthly bonuses are also offered when team targets are achieved.  

Skills and experience

Required Skills

• Previous experience in a sales administrative or customer service role is preferred
• Excellent communication and time management skills with a high level attention to detail
• Can adapt to a busy environment and change direction when required
• High level computer skills with previous experience using MYOB EXO as a benefit
• Certificate IV in Business Administration or similar qualification (desirable, not essential)

This role is full time Monday to Friday 7am to 4pm. The successful candidate can expect an excellent salary package based on experience and work ethic/attitude.