Welcome to Lime Healthcare, a family-owned business with 35 years expertise in the healthcare industry. Lime Healthcare is embarking on an exciting new venture in the Bellarine Region, providing healthcare equipment for sale, hire and service with a forward-thinking ethos focused on excellence, innovation and customer satisfaction.
Welcome to Lime Healthcare, where we merge 35 years of healthcare expertise with a with an ethos focused on nurturing wellness and empowering the lives of our customers. As a member of our team, you’ll embark on a journey of personal and professional growth. We are committed to investing in your development, providing opportunities for advancement and skill enhancement.
We seek individuals who thrive on challenges and are dedicated to building a career in the healthcare industry. If you’re people-orientated, a problem solver, and derive satisfaction from providing exceptional customer service, you’ll find Lime Healthcare to be the perfect fit. Your primary objective will be to deliver excellence in service within our showroom, creating a warm and inviting environment for customers and health professionals alike. You’ll have the opportunity to assist clients in finding the perfect solution for their unique needs, making a tangible difference in their lives. Join us at Lime Healthcare and be part of a team committed to making a positive impact in the world of healthcare.
Key Responsibilities
- Gain comprehensive knowledge of products and services offered by the business.
- Provide excellent customer service and promote sales both in-store and over the phone/email by facilitating the quoting, invoicing, rental and/or sale of products and services using the point-of-sale system.
- Work collaboratively as part of a team and maintaining a positive work environment to ensure our customers receive a high level of service and satisfaction.
- Liaise with Occupational Therapists, medical professionals, clients and family members to provide tailored solutions relating to needs.
- Assist with maintaining inventory levels and ensuring accurate product information in our internal systems.
- Coordinate delivery schedules and follow-ups.
- Process orders and correspondence as required.
- Maintain a clean and enjoyable working environment.
Requirements
- Previous healthcare and customer service experience preferred but not essential.
- Excellent communication skills, both verbal and written, with a strong emphasis on providing exceptional customer service.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Proficiency in basic computer skills and familiarity with office software.
- Strong attention to detail and accuracy in handling administrative tasks.
- Willingness to learn and adapt to new systems and processes.
- A positive attitude and a willingness to work collaboratively as part of a team.
Benefits
- Opportunity to join a brand-new store and be part of a growing business venture.
- Competitive salary with opportunities for advancement.
- Comprehensive training provided to support your success in the role.
- A supportive and inclusive work environment where your contributions are valued.
If you’re ready to take on a challenging and rewarding role where you can make a difference in peoples lives every day, apply now to join our team. For further enquiries please contact Marelyn on 0400 823 ***. Please submit your resume and cover letter outlining your relevant experience and why you’d be a great fit for the position. We look forward to hearing from you.