Sales and Customer Service Manager

About the role

Based at our Echuca office, you will be working full-time as a key resource in ensuring the efficient and effective administration within the business. A great amount of flexibility is required to be able to take on a number of different tasks at once. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player, who is still happy to work on their own at certain times.

There will be possibilities to expand into a sales role if desired.

Duties

Assist in answering phones and handling queries;

Processing sales orders into invoices to customers;

Raising and receipting of purchases orders in line with procedures;

Pre and post job paperwork preparation, collation and filing (electronically);

Liaising with customers and installers in relation to jobs;

Assist in entering relevant customer information, enquiries into Solargain's CRM, including for Sales and service;

Warranty claim lodging.

Handling stock deliveries 

Sales 

Skills and experience

Customer service.

Medium level computer competency with MS office, Excel and Adobe PDF;

Experience with Xero accounting system (preferred, but not essential);

Proven administration experience;

Diligent and reliable;

Excellent verbal and written communications skills;

Ability to work under pressure and multi-task.

Possess high attention to detail when filling in paperwork.

Drivers license and reliable vehicle to get to/from work is preferred