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Form of workAbout Cook & Bathe
Cook & Bathe, a proud member of the Bourne Buying Group, brings over 30 years of industry experience to the forefront of bathroom, kitchen, and laundry solutions. Our journey spans three decades of success and growth, highlighted by our inspiring showrooms. At the heart of our operations is a commitment to exceptional customer service, underpinned by extensive industry expertise and a selection of quality, innovative products offered at competitive prices. We cater to a diverse clientele, including retail customers, commercial and domestic builders, property developers, interior designers, and architects. Our aim is to provide a comprehensive solution that ensures a seamless and stress-free shopping experience for all.
We are seeking a motivated and customer-focused Retail Salesperson to join our dynamic team at Flemington. This role is ideal for someone passionate about sales, with a knack for engaging customers and driving sales results. You will play a crucial part in our company's success by providing exceptional customer service, increasing sales, and meeting key performance indicators (KPIs).
Key Responsibilities
- Greet and engage with customers, providing a high level of customer service.
- Understand customer needs and recommend products that meet those needs.
- Achieve and exceed sales targets and KPIs.
- Maintain in-depth knowledge of products and services offered.
- Handle customer queries and complaints efficiently and professionally.
- Ensure the sales showroom is tidy and visually appealing.
- Process transactions and handle payments.
- Participate in training and development programs.
KPI’s
- Consistently achieve monthly sales targets.
- Maintain a high level of customer satisfaction, aiming for positive feedback.
- Efficiently manage and close sales, with a focus on increasing average transaction value.
- Demonstrable growth in product knowledge and expertise.
- Adherence to store policies and procedures.
- Contribution to team sales goals and overall store performance.
What's on Offer
- This is a full-time position worked between Monday – Saturday. There is no late night trading and Saturday trading is until 3pm.
- Competitive salary and commission structure.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
