Sales Dragon Slayer (Sdr) - Wfh Optional

SDR - SALES DEVELOPMENT REPRESENTATIVE - (Work From Home optional) 

• Work From Home optional - Full time. 
• Sales Development Role – Reports into Sales & Growth Manager 
• Switch Supply Pty Ltd 
• Annual Salary: $69,000 – $90,000 AUD  
• Experience – Minimum 3 years 
• Fantastic collaborative work environment with work-from-home opportunities. 
• Opportunities for career development and progression. 
• Enjoy a secure job with a work-life balance and early Fridays on full pay. 
• Proactive SDR leveraging strategic outreach and strong communication skills to drive sales and successfully close deals. 
• A SDR is at the forefront of driving growth, making a tangible impact, and being an integral part of a dynamic sales team.  
• Newly created role - be a part of the organisation's transformative journey. 

As an SDR, the role requires a strong understanding of the sales process and SQL (Sales Qualified Leads) evaluation to ensure successful conversions. 

SDR Mission 

To enable growth by engaging qualified leads and ultimately closing deals to drive revenue growth.   

SDR Links 

The SDR role will link into marketing objectives, sales and growth managers, sourcing specialists, warehouse, distribution, and quality assurance teams. 

This is an SDR position like no other. The SDR is a crucial part of the sales and growth team, by facilitating efficient sales operations.  The ideal candidate will be adept at identifying, nurturing, and converting leads into sales opportunities to significantly impact our revenue growth. 

Key Responsibilities: 

As the Lead SDR in our fast-paced ingredient sourcing business, you will play a key role in driving revenue growth and expanding our customer base.  

• You will be responsible for identifying opportunities, managing leads, and nurturing relationships with key stakeholders to achieve sales growth.  
• Lead SDR team in prospecting, qualifying, and closing new business opportunities.  
• Develop and implement strategic sales frameworks to drive revenue growth and sales. 
• Identify key decision-makers and build strong relationships with potential customers.  
• Collaborate with the sales team to optimize the sales process and ensure a seamless customer experience. 
• Utilize CRM software to track leads, manage pipeline, and report on sales performance. 
• Stay up-to-date on industry trends and market developments to identify new  
  business opportunities. 

Order Processing: 

• Receive orders and promptly verify order information, pricing, and terms. 
• Coordinate with other departments (e.g., logistics, finance) to ensure timely order fulfillment. 

Manage inbound customer leads:  

• Assist customers regarding order status, product information, and general inquiries. 
• Work closely with the company Head of Growth and our offshore ingredient sourcing teams to close orders and long-term supply agreements.  
• Maintain positive relationships with customers to ensure satisfaction and repeat business. 

Sales Team Support: 

• Undertake administrative tasks, such as preparing sales proposals and quotations. 
• Using tools such as Zoominfo Marketing OS, Engage, Oracle Netsuite CRM and more, to manage the customer through their journey. 
• Coordinate and schedule sales meetings, conferences, and appointments. 

Communication: 

• Liaise with other key departments to ensure effective communication and collaboration for a great customer experience.  
• Communicate with suppliers, vendors, and customers to gather necessary information or resolve issues. 

Reporting: 

• Generate and update management with sales reports that capture our key metrics and KPI data 
• Provide regular team updates on sales pipeline and client forecasts.  

Documentation and Filing: 

• Maintain organised and up-to-date files for sales documents, contracts, and correspondence. 
• Ensure compliance with record-keeping and documentation requirements. 

• Sales Qualified Leads (SQL) Conversion Rate: Measure the percentage of SQLs that are successfully converted into closed deals. 
• Pipeline Contribution: Track the contribution to the overall sales pipeline by monitoring the number of qualified opportunities generated. 
• Meeting and Call Activity: Monitor the number of meetings and calls to engage with prospects and move them through the sales funnel. 
• Sales Cycle Length: Track the average time it takes to close deals from initial contact to conversion. 
• Lead Response Time: Monitor the speed at which we respond to incoming leads to ensure timely follow-up and engagement. 
• Customer Satisfaction: Gather feedback from closed deals to assess customer satisfaction levels and the impact on customer relationships. 
• Lead Time to Conversion: Decrease the average time it takes for a lead to move through the sales funnel and become a sale. 
• ROI on Lead Generation: Increase the return on investment for various lead generation campaigns. 

• This role requires a proactive and results-driven approach.  
• A high school diploma or equivalent and additional education or certification in business administration is a plus. 
• Proven experience in a similar role, preferably in a sales or customer support environment, with strong results in sales growth. 
• Strong organisational and multitasking skills. 
• Excellent communication and interpersonal skills. 
• Proficient in Microsoft Office Suite, with exposure to CRM software, is highly desirable. 
• Detail-oriented and organised with a focus on accuracy. 

• Be the master of your domain with optional work from home opportunity. 
• Be part of our supportive family business and a talented team that cares about your future. 
• We will provide you with the tools to ensure your success, including training and coaching in product knowledge and sales tools such as CRM, ERP and Marketing and Outreach tools. 
• Work smarter, not harder, in a dynamic, lean environment. 
• Further growth and promotion opportunities are possible in the next 1-2 years, with plans to build and manage a diverse sales team, leading to a Sales Executive/Manager position. 
• Emphasis on diversity of thinking and experiences. 
• A secure job with a work-life balance, finishing early Fridays on full pay 

Igniting possibilities 

At Switch, we’re not your typical ingredient supply company. Our team works tirelessly to source hard-to-find ingredients and match products with technical requirements. Through decades of experience and trusted partnerships, we deliver tailored procurement solutions that are better, faster and on time every time. We exist to help our clients succeed. 

To challenge conventional supply practices with advanced out-of-the-box solutions that deliver exceptional value to our customers. 

Build supply chain resilience, enabling businesses to survive and thrive in a complex market. 

Culture -  A positive can-do attitude with leadership skills that work well in teams. A strong focus on work/life balance, caring for our staff, individual development planning, equal opportunity, team collaboration, a positive work environment, and celebrating the wins. 

Environment - emphasis on sustainability and social responsibility with a robust ethical sourcing framework. 

Teamwork - we all succeed together. 

Attitude - can-do, collaborative, solution-oriented, creative and innovative.