AddressAt SBS, we embrace difference and we welcome applications from people of all backgrounds.
We also acknowledge the unique contribution that First Nations peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.
About Us
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.
SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.
The Department
The SBS Inclusion Program is an initiative of SBS Media. The SBS Inclusion Program is comprised of a growing portfolio of courses and filmed assets which are currently licensed to more than 1000 organisations and more than 1.2 million employees. The premium training program has been designed to build social cohesion through fostering workplace inclusion.
The Role
Working closely with the Client Solutions Manager, you will be responsible for selling and licensing the SBS Inclusion Program online courses to organisations and strengthening the relationship between SBS and these organisations. This position is an integral member of the sales team and is expected to contribute to multiple projects that are designed specifically to assist in meeting sales objectives and delivering premium client service to a large and expanding customer base.
Your responsibilities will include:
- Promptly respond to sales opportunities and enquiries related to the SBS Inclusion Program
- Utilise your strong relationship skills to build on existing pipeline and extend to new potential customers
- Listen to clients and provide diversity and inclusion training solutions for their organisations
- Accountable for customer satisfaction and sales by providing premium customer service to clients throughout their journey from enquiry to sale and beyond in a demanding deadline driven environment
- Manage onboarding process for clients
- Host and attend client meetings
- Maintain client databases, information and prepare client contracts.
About You
- Diversity, Inclusion and Cultural awareness experience or interest
- Demonstrated capacity to keep up to date with inclusion trends and emerging policies that affect workplaces and the clients we have relationships with
- Contribute to the setting and achievement of SBS Inclusion program objectives
- Actively contribute to diversity, equity and inclusion content creation discussions
- Actively participate in team strategy discussions
- Demonstrated ability to balance competing priorities to meet set targets/outcomes.
- High proficiency in using Microsoft Office Suite to prepare general correspondence, sales presentations, reports and spreadsheets.
Feel like you meet most, but perhaps not all the criteria listed? Then, send through your details, as whilst we have specific requirements in mind we can look at how we can bridge the gaps!
Some of the reasons to consider working with us
- The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work, you’ll be part of one of the most inclusive companies in Australia!
- The culture and the engagement of our workforce! SBS is ranked in the top 25% of all media companies for employee engagement
- We offer a range of benefits; from flexible work arrangements, health checks, salary packaging, an employee assistance program and for our Sydney based employees, free gym membership and parking (subject to availability).
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 40 years and our future is packed with many more exciting developments!
- We also love to promote from within! We have allocated training funds to do just that and help bridge the gaps when moving from role to role.
Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation!
For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS
Reasonable adjustments
SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact *******@sbs.com.au and let us know.
Adjustments may include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.
We are shortlisting applications as they come in, so don’t delay apply today!
To apply online, please go to http://sbs.com.au/careers/
