Sales Manager | Volvo Cars Five Dock

• Australia's largest prestige and luxury automotive retail group
• Modern dealership and showroom facilities
• Family and Friends Referral Program 
• Driving Endless Possibilities
• Ongoing Factory Training and Career Development

Volvo Cars Five Dock is a franchise of Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently with over 1800 employees across 55 Dealerships in NSW / QLD / VIC and NZ.

About the role

We are seeking an industry experienced Sales Manager to oversee the performance of its highly skilled sales team. This role is not just about sales, it is about setting and maintaining customer service levels of the highest standard and always upholding our dealership and company values.

In this role you will:

• Continuously invest in the recruitment and development of a high-performance sales team. 
• Oversee systems and processes to ensure customer service standards are met at all times;
• Work collaboratively with other departments including service, parts, finance and accessories;
• Develop and drive strong process around lead management and road to a sale.
• Set and achieve overall targets in terms of vehicle sales volume, gross profit, finance penetration, and customer experience metrics
• Help develop and monitor the effectiveness of sales incentive plans
• Ensure all inventory is presented and advertised appropriately
• Set the tone and standard for all sales communications (written and verbal)
• Ensure the team provide friendly, helpful, honest, accurate customer service and advice at all times.
• Represent Autosports Group and the Volvo brand to the highest professional standards and in line with Autosports Group values at all times.

The ideal candidate will have:

• Minimum 2 years’ experience in a similar role 
• Strong computer skills and the ability to champion the effective and accurate use of dealership DMS and Salesforce CRM programs
• Commitment to high levels of customer satisfaction
• The ability to study and retain detailed product information
• Strong communication and organisational skills
• The ability to work as part of a team
• A current driver's license.

More about Autosports Group  

Autosports Group, who are one of the fastest growing luxury automotive groups in Australia and is an authorised dealer in New South Wales, Victoria, and Queensland for many of the most revered luxury and supercar brands including Aston Martin, Audi, BMW, Mercedes-Benz, Lamborghini, Bentley, McLaren, Rolls-Royce, Volvo and Volkswagen, just to name a few.

Our Values include Strive for Excellence, Care, The Village and to Lead Change. We warmly welcome people of all genders, backgrounds, and situations to deliver an equal diverse customer base. We work in a dynamic environment and teamwork is critical.

At Autosports Group we’re dedicated to being a great place to work where we embrace diversity and inclusion.  We are an equal opportunity employer providing employees with a safe work environment free of discrimination and harassment.

The preferred candidate will be subject to background screening by Autosports Group or by their external third-party provider.