Primary LocationVIC - Clayton SouthJob Description SummaryAn exciting opportunity has arisen for a Scheduling Officer to join Service Stream in our Clayton South office. About the RoleService Stream’s Techsafe division are currently seeking a Scheduling Officer to join our growing company. You will be responsible for contributing to the profitability and growth of Service Stream by performing administrative duties to support the TechSafe's contracts, whilst adhering to relevant statutory legislation and Service Streams Policies and ProceduresNature of position: Permanent, Full TimeLocation: Clayton South, VICReporting Line: Operations ManagerKey ResponsibilitiesEnsure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field.
Provide assistance with inbound (reception) calls and queries. Understand and manage all work to pre-determined KPI’s set out by client or internally. Liaise and provide support to field resource to ensure work requests are completed.
Analyse field resource productivity and performanceManage and undertake the return of work daily or as required. Perform associated data entry as…
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