About Us:
Help Along Pty Ltd is committed to delivering exceptional care services to participants in the National Disability Insurance Scheme (NDIS). As a leading provider in the industry, we pride ourselves on our commitment to quality, compassion, and inclusivity.
At HelpAlong, our core values are more than just words; they are the guiding principles that shape every interaction, decision, and service we provide. We believe in creating a supportive and inclusive environment where participants, families and staff feel not only heard, but truly understood. Our commitment to these values sets the foundation for an authentic and enriching NDIS experience.
Position:Scheduling Officer
Key Responsibilities:
- Efficiently manage and coordinate schedules for our team of dedicated care professionals.
- Liaise with care staff, clients, and their families to ensure optimal service delivery.
- Respond promptly to scheduling changes, emergencies, and ad-hoc requests.
- Utilize our advanced scheduling systems to optimize workforce deployment.
- Collaborate with other departments to meet the unique needs of our participants.
- Be able to work independently or in a team environment.
- Perform other ad-hoc duties as required.
Qualifications and Skills:
- Certificate IV or equivalent in Business Administration.
- Exceptional organizational and multitasking abilities.
- Strong communication skills and the ability to work well under pressure.
- Proficient in using scheduling software and Microsoft Office Suite.
- Understanding of the NDIS framework is a definite advantage.
What We Offer:
- A supportive and collaborative work environment.
- Competitive salary with room for growth.
- Opportunities for professional development and training.
- The chance to contribute to meaningful work in the disability care sector.
How to Apply:
If you are ready to take on a rewarding role with Help Along Pty Ltd, where your skills can make a real impact, please submit your resume and a cover letter detailing your relevant experience to hr[@]helpalong.com.au. Be sure to include "Scheduling Officer Application" in the subject line.
Help Along Pty Ltd is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.
Join us in making a positive difference in the lives of those we serve. Together, we can create a more inclusive and caring community!