Security Operations Centre Operator

About Us:

Executive Security Solutions (ESS) is a dynamic security company in Australia with a fresh approach to security. 

Based in Victoria with offices throughout the country, our security agency works with clients all across Australia, creating secure, robust, and reliable solutions that they can truly depend on.

We are committed to developing our people to ensure they succeed and take pride in the important work that they do.

Exciting Opportunity Awaits:

Are you passionate about customer service and eager to make a meaningful impact in the security industry? Executive Security Solutions (ESS) is seeking dynamic individuals to join our team as Security Operations Centre Operators. These roles are perfect for those who thrive in building strong relationships and love contributing to a safer, healthier work environment for clients across various sectors.

What ESS Offers You:

• Competitive pay aligned with Level 5 Security Industry Awards.
• A balanced 24/7 rotating roster, including public holidays.
• Free onsite parking at our Burwood office.
• A dynamic and engaging role in our state-of-the-art Security Operations Centre.

Your Role and Responsibilities:

• Be an integral part of our 24-hour team in a fast-paced, technologically advanced monitoring centre.
• Manage alarm monitoring, incident responses, and coordinate client requests, maintaining high-performance standards.
• Utilise CCTV, alarm systems, and building management systems effectively.
• Decision-making based on established protocols during varied situations.
• Coordinate security services, including dispatching and liaising with internal and external teams.
• Commit to ongoing professional development to stay abreast of industry standards and best practices.

We're Looking for Someone With:

• A strong customer service orientation and excellent communication skills.
• A positive, team-oriented attitude.
• A keen interest in technology and innovative security solutions.
• Communication and computer skills are essential.

Grow With ESS:

We offer comprehensive benefits and opportunities for career growth and advancement.

Invest in your future with both accredited and non-accredited training programs.

Be part of a company that values development and success for all team members.

Join Our Positive and Progressive Team: 

If you're ready for a challenging yet rewarding career move, and want to be part of a vibrant team dedicated to excellence in security and customer service, apply now to join Executive Security Solutions!

Executive Security Solutions (Protective Services) Pty Ltd │ License Number: 887-562-60s