Address- Senior Administration clerk
- Full-time role with Global Health Care Company.
- A great work culture and a friendly and supportive team.
- Excellent career growth opportunities.
About the Role
We are looking for a Senior Administration with an eye for detail and a love for customer service. This role will be the 2IC for the current administration team leader across the two hospitals Dudley and Ramsay Surgical Centre on Orange.
This Role would suit someone looking to utilise their experience in office administration, managing a team, previous medical reception background and front facing customer service into the administrative side of healthcare.
As a Senior Administration clerk, you play a pivotal role providing administrative support and assistance to the admin team leader, admin team, patients and their families. You will also assist the reception, administration, and clinical teams by coordinating the necessary clerical requirements for patients' admission through to discharge.
Responsibilities of this job may include:
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital
- Working across two Sites in Orange to support the administration team.
- Previous experience managing a small or large team with a hands-on approach.
- Ability to work independently and prioritize workloads
- Strong communications skills
- Previous experience in change management
About You
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment. You will have strong communication and interpersonal skills and should be comfortable working in a team.
You will also bring:
- Demonstrated well developed customer service skills
- Ability to work with minimal supervision and prioritise tasks effectively
- Demonstrated computer literacy skills
- Proven organisational skills
- Ability to problem solve
- Available Monday to Friday business hours
- Medical reception experience highly desirable
Remuneration
As per the EA Grade 3 - From $31.36 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
About Us
Dudley Private Hospital and the Ramsay Surgical Centre are part of the wider Ramsay Group. Dudley is a 62-bed facility located in Orange that provides a comprehensive range of medical, surgical, rehabilitation and psychiatric services. The hospital has 4 Operating Theatres. Our Surgical Centre at the Bloomfield Medical Centre is our dedicated day surgery with 4 theatres.
Dudley Private Hospital and Ramsay Healthcare has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction & quality improvement.
We believe in a bright future for our company and for every one of our employees. A genuine commitment to family friendly practices, work-life balance and learning and development programs has seen us grow as an industry leader and a sought-after employer.
The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".
What's in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- Please note casual employees may not be eligible for all benefits.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
If you have any questions about this opportunity, please email Simone Egea - E EgeaS@ramsayhealth.com.au
