AddressOur client is a leading University seeking Senior Change Analystwith strong analytical skills to join their Digital Products Portfolio, contributing to a multi-year Salesforce program of work.
This role will focus on change analysis and readiness work. You will be an integral part of a large change team and work under the direction of the Change Lead.
Key activities:
- Lead change analysis, including stakeholder, change impact, business readiness and learning needs assessments, working in conjunction with business analysts
- Apply change management process and tools to create change plans and integrate these into wider project and sprint plans
- Foster and promote strong relationships and excellent engagement with end users, and their leaders, and facilitate co-design of readiness and learning approaches
- Work as part of an agile project team, identify, raise, and mitigate risks associated with change implementation and adoption
- Provide input to, and support, the design and delivery of training programs
- Track and report on progress and metrics
- Extensive experience leading change impact analysis, readiness assessments and learning needs assessments for large-scale complex technology programs/
- Experience evaluating & developing readiness and training/learning plans
- Ability to successfully uplifting change readiness
- Effective stakeholder management at all levels
- Salesforce implementation experience
- Experience in end-user engagement and co-design of change approaches
- Considerable expertise in working with technical implementation teams applying Agile methodology including waterfall
- Outstanding attention to detail
- Proficient in MS applications, and experience working in Jira and Confluence
- Prior experience working in a university environment - highly desirable
Please note that only candidates meeting the specified criteria will be contacted. Your interest in the position is greatly appreciated
For further information, please contact Francoise 03 9997 9*** / 1300 946 096 (select opt 1)
