Job description
The Senior Coordinator, Workforce Planning is responsible for the planning and coordination of rostering within the region and will work closely with other senior managers to align QAS and government strategies and systems to business requirements. The role will develop and implement best practice strategies to support performance targets in relation to Workforce Planning and management. The role also oversees management and coordination of operational resources, to ensure the effective and efficient delivery of operational services.
The Senior Coordinator, Workforce Planning actively contributes to the achievement of QAS business objectives and key performance indicators (KPIs) and supports operational service delivery through the provision of effective Workforce Planning, rostering and management services.
Manage and coordinate the Workforce Planning Unit to ensure the efficient and effective delivery of Workforce Planning and rostering to the region.
Utilise continuous business improvement practices to improve planning and coordination in regional operations.
Communicate, liaise and negotiate with operational employees to undertake duties at specific locations in line with emerging operational requirements.
Manage regional timesheet processes including collation, audit, and associated quality assurance in accordance with QAS payroll guidelines.
Provide authoritative advice to QAS managers related to the rostering of operational staff.
Provide advice to supervisors in relation to approval of staff entitlements such as Annual Leave, Accrued Time, Sick Leave, Long Service Leave (LSL) and Time Off in Lieu (TOIL).
Contribute to the development, implementation and evaluation of regional strategic and operational plans, policies and procedures by providing high level Workforce Planning and management advice.
Assist in the review and analysis of relevant policies and practices to ensure they continue to support the needs and legislative requirements of the QAS.
Ensure organisational integrity by maintaining confidentiality and ensuring QAS policy and procedure is adhered to at all times.
Analyse operational statistical information and prepare schedules and reports on a weekly and monthly basis for the regional management team.
Contribute to specialised and complex projects in relation to contemporary resource planning and coordination.
Proactively contribute to the QAS operational performance indicators in order to meet milestones, KPIs, objectives and improve business activities and processes.
Develop and maintain expert knowledge of database management and report generation, complex spreadsheets and computerised resource planning and coordination programs.
Participate in staff working committees in relation to best practice resource planning and coordination procedures.
Provide Operational Incident support as directed by the accountable manager.
Provide rostering support for emergency management capability for disasters, major incidents and mass crowd gatherings.
As a leader, actively demonstrate and promote the QAS's approach of zero tolerance towards violence and commit to supporting those affected by domestic and family violence in accordance with QAS policies and mechanisms.
Model and influence a workplace culture of gender equality, respectful relationships, diversity, inclusion, employee safety and support.
Fulfil the responsibilities of this role in accordance with Queensland Public Service and QAS values.
Applications to remain current for 12 months.