Address
Form of workAt Wotton + Kearney people are at the heart of our business. Everything we do is focussed on achieving our goal to become the destination for the best talent in insurance and risk litigation, anchored by our values Be Real, Focus on the Main Game and Have Each Other’s Back.
Our clients call on us because we’re the best at what we do (our partners are routinely recognised amongst Australia’s best lawyers, and we’re ranked as a Band 1 insurance law firm in the legal directories) and our people join us and stay because we’re building a place of work where they thrive personally and professionally.
The Role
As a Senior Credit Controller at Wotton + Kearney, you play a pivotal role in managing our debtor ledger, focusing on credit control and optimising working capital. This high-volume, fast-paced position requires active collaboration with our finance team, stakeholders, and Partners. Reporting to the Credit Control Manager, you will contribute to the efficient domestic and international debt collection processes.
Responsibilities
- Managing credit control for 40-50% of the firm's global debtor ledger (approx. 400 clients).
- Coordinating with brokers, third-party administrators, and collection agencies for efficient debt collection.
- Facilitating direct billing to insurers' insured parties and maintaining effective communication.
- Providing flexibility within the finance team, covering various ad-hoc tasks during absences.
- Executing internal approvals, issuing letters of demand, and escalating collection efforts when needed.
- Collaborating with Partners to optimiSe the collection of aged debtors and providing regular updates.
- Drafting emails for Partners to send to payors, ensuring timely and prioritised payments.
- Assisting in dispute resolution with payors, serving as a liaison between them and Partners.
- Monitoring E-billing systems, coordinating with the Operational Accounts Team for updates.
- Contributing to daily receipting of bank reconciliations for Office Accounts, ensuring accurate allocations.
- Investigating and resolving unidentified payments and discrepancies related to Matter Credit Management.
- Managing debtor reports for clients, ensuring accuracy and timely updates.
- Assisting in preparing and analysing Partner-specific reports.
- Minimum 6 years of successful collection experience in a legal services firm.
- Experience within the insurance or legal industry is highly regarded.
- Strong understanding of debtor management.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritise effectively.
- Proactive in suggesting and supporting improvements and efficiencies.
- High attention to detail and the ability to form effective relationships both externally and internally from a debtor management perspective.
At Wotton + Kearney, our core values of relationships, excellence, and diversity are not mere words on a wall but principles that guide our everyday actions. We foster a culture of collaboration, respect, and inclusion, ensuring that these values are lived and breathed by each member of our firm.
Culturally, it is important to us that if you are part of the high performing W+K team that you feel supported and valued for your contribution. These are some of the ways we achieve this goal:
- FLEX for all. We care about client outcomes, quality, and business and cultural contributions. If you can make that work by working part-time, working “irregular hours” or working from home – then so can we.
- Our mentoring program offers continuous support and guidance throughout your career. You'll have access to training, conferences, and workshops, keeping you updated on the latest developments in the legal and insurance industries.
- Our culture sets us apart. Collegiate, open, innovative, passionate about everything we do.
- We give back to the community. Join us in CSR activities to support our charity partners, from building houses in Cambodia, participating in fun runs or baking cup cakes, there's a way for everyone to contribute.
- Leaders of the pack. Work with a firm that understands its purpose, has a singular focus on the insurance industry and is excited by the potential for growth in our market!
- Supporting you with generous parental leave entitlements, purchased annual leave, home office allowances, education assistance, Employee Assistance Program and many more.
How to apply
Please navigate via the “apply now” link.
We are committed to fostering an inclusive and diverse workplace at Wotton + Kearney. As part of our dedication to accessibility, we strive to support candidates with disabilities throughout the interview process. If you require any accommodations or assistance during the application and interview stages please contact Ellie Guy, Talent Acquisition Business Partner on (02) 9071 1***.
Note to recruitment agencies
Please do not send unsolicited resumes to any Wotton + Kearney employee in relation to this role or others. We cannot accept unsolicited resumes or be responsible for fees related to unsolicited candidates.
