AddressXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you'll make an impact
You will provide exceptional administrative support to the Manager of the CEO Office. This role will ensure that the operations of the CEO office are well supported and enable the smooth management of their daily operations. This role will be full of variety and you'll need to have great communication, time management adaptability and prioritization skills. We're a fast moving dynamic business and you'll need to be able to deal with all those last minute developments.
What you'll do
- Primary responsibility to ensure smooth day-to-day business operations and support to the Manager to the CEO Office
- With a collaborative mindset, you will focus on championing company culture, refining processes, improving efficiency & productivity and enhancing internal functions and business systems
- Provide administrative support through variety of tasks related to Manager of CEO office such as revising and maintaining agendas and documents, managing purchase orders and vendor invoices, setting up key meetings & catering as well as working closely with WX
- Compile and gather information & research for upcoming events and offsites
- Coordinate domestic and international travel, process expense reports and assist with management of budget for travel and events.
- Schedule and coordinate logistics for conferences and special events (both offsite and onsite)
- Support the Manager of CEO Office to maintain and keep up-to-date Distribution groups, relevant Onboarding documents and Shared Drives, ensuring teams are consistent with formatting/structure, pages are relevant and updated regularly.
- First point of contact for ad hoc duties and requests from office of the CEO (supporting the CEO, XLT and Board Members),including, but not limited to, organizing travel, wellbeing gifts, catering
- Gather, collate & research information based on CEO requests
- Develop and maintain effective working relationships & create clear communications between CEO Office, XLT EAs & Business Support portfolios
- Act as a liaison and trusted partner for the Manager of the CEO office, field and funnel incoming requests; exercise strong judgment and discretion with highly confidential information.
Success looks like
- Supporting Manager to CEO on a day to day basis working closely together on the operations, requests and demands of the CEO office
- Organised with excellent time, space and task management skills, consistently meeting deadlines and possessing project management expertise
- Self-motivated individual capable of independently managing multiple projects/tasks concurrently in a fast- paced environment
- Highly organised events with both internal and external stakeholdersExcellent interpersonal skills with demonstrated success in building effective working relationships at every level
- Proactive approach with the ability to foresee problems and take preventative action
- Confident in working with multiple time zones
- Assist in maintaining and preparing reports and other documents related to the CEO
- Consistently delivers work of excellent quality and accuracy, displaying a high attention to detail
- Familiarity with relevant business software, office productivity tools and other technology solutions and having the ability to adapt to new technologies
- Ensuring travel and accommodation bookings align with corporate policies and procedures
What you'll bring with you
- Previous experience working in a Senior Support Role, navigating a dynamic and high pressure environment while overseeing multiple stakeholders
- Self motivated professional with a proven track record of working autonomously adept in multitasking, and handling competing priorities
- Demonstrated history of consistently delivering against deadlines, with strong project management skills and maintaining a high attention to detail
- Experience booking travel for executives and senior leaders
- Experience in coordinating and managing end-to-end events for groups of leaders involving intricate schedules and logistics across multiple time zones
- Experience in prioritization and being able to work in collaboration with the wider support function to get the desired outcomes
- Innovative mindset who copes well with change, ambiguity and utilizes critical thinking and problem solving skills to create efficiencies
- Experience in managing challenging situations effectively with the ability to remain calm under pressure and make informed decisions
- Demonstrated ability to build and maintain a professional network, both internally and externally and be a strong team player
- Strong communication, planning, organisational and analytical skills, complemented by excellent verbal and written communication abilities
Why Xero?
Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we're immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
