Company

Queensland HealthSee more

addressAddressRedcliffe, QLD
CategoryCustomer Service

Job description

Permanent part time opportunity, the position is responsible for the receiving, interpreting, coordinating, processing and completion of release of information applications requesting clinical and non-clinical information for Redcliffe Hospital.

About the role

Responsible for the receiving, interpreting, coordinating, processing and completion of release of information applications requesting clinical and non-clinical information for Redcliffe Hospital in accordance with the State of Queensland and Commonwealth of Australia Legislations, Queensland Health and Metro North Hospital and Health Service policies and Judicial Orders ensuring optimum service delivery outcomes are achieved.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Fulfil the accountabilities of this role in accordance with Metro North Hospital and Health Service priorities, as outlined above.
  • Assess and effectively manage requests, within the scope of the Information Access Unit, for clinical and nonclinical information ensuring conformity with state and federal legislation and Hospital and Health Service policies to include the existence of documents held by the Hospital and Health Service.
  • Identify and prepare relevant documents prior to release and maintain an accurate detailed record and effective follow up system of all requests, correspondence and liaison activities.
  • Consult and communicate effectively and ethically with internal and external stakeholders to complete Right to Information Act 2009 (Qld) and Information Privacy Act 2009 (Qld), Administrative Access and other mechanism applications and requests for information from Redcliffe Hospital in accordance with appropriate legislation and Metro North Hospital and Health Service policies and guidelines.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers ( https://metronorth.health.qld.gov.au/careers )

Job ad reference number: RD567162
Close date: 06/06/24    

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Refer code: 2272866. Queensland Health - The previous day - 2024-05-24 04:55

Queensland Health

Redcliffe, QLD
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