Senior Manager Knowledge And Implementation

Job Expectations
An exciting opportunity at nbn for a Senior Manager Knowledge and Implementation. This role reports to the General Manager Operational Excellence.
A bit about your role
As the Senior Manager, you will be responsible for designing and operationalising the key Customer & Network Services (CNS) knowledge management strategy, and Implementation strategy. You will provide key insights and support for the improvement delivery & long-term strategic initiatives within CNS as well as the running of BAU operational activity.
The role will lead a team of highly skilled professionals who will support CNS's key strategic programs. This team will maintain an effective information and Implementation framework to ensure the delivery of operational BAU activity.
A bit about you
The successful candidate will have demonstrated experience in driving process and knowledge change in a complex operational environment. Moreover, experience in end-to-end project delivery including long-term implementation management will be valuable.
You are a people leader with excellent attention to detail. You possess sound knowledge of process management, knowledge management, business benefits management, and change management.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. We’ve created Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Take your next steps with nbn
Please note that this role will be a permanent position and applications for this role will close at midnight Sunday, 17th March.
Worker Type
Permanent
Time Type
Full time