Together, we can do great things
We shape leading experiences across office, retail and logistics.
We're one of Australia's largest property groups, managing $32 billion worth of assets across the country.
Our sustainable returns from investments come from focusing on what matters most to customers - a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They're inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.
This passion and expertise create an employee experience that puts wellbeing, flexibility and opportunity first.
Come join us.
The role
We have a rare and exciting full time leadership opportunity for a customer focused Senior Operations Manager for our vibrant, iconic office precinct at Darling Park.
Darling Park is a landmark precinct located on the eastern shore of Darling Harbour. The complex consists of 3 premium grade office towers with retail and entertainment offerings overlooking a central garden and stunning waterfront views.
As a leader, you will lead a team and be accountable for the physical performance of the building ensuring we provide a safe, secure, efficient, and fully compliant asset for our customers and visitors, through effective leadership and management of all site operations and services.
You will also work to maintain and improve asset value through pro-active capital planning and delivery in consultation with the capital works team.
What you will be doing
- Managing the site operational team, providing high performing leadership and guidance to ensure that activities are prioritised and diligently and efficiently completed, with a strong focus on customer service.
- Taking accountability for operational projects on site and ensuring they are integrated and completed with minimum interruption to the building users.
- Managing specialist vendors to ensure compliance with contract terms and conditions along with nominated scope of works.
- Managing the operational CAPEX planning and OPEX budget forecasting including the setting of annual budgets and reforecasting etc.
- Leading the safety culture across the asset by example, ensuring compliance with health and safety procedures and that safety incident reporting is completed, actioned and closed out
- Maintaining compliance with all relevant statutory authorities and enact sound engineering practices.
- Driving the overall property presentation standards including cleaning, security, customer service and maintenance and undertake regular inspections of the building and plant and determine the extent, and priority of any repair works or other attention required.
What makes you stand out
You would ideally be Tertiary or trades qualified (electrical or mechanical is highly regarded), with relevant prior experience in a similar position within a large, commercial office asset and have sound problem solving, team leadership, and negotiation skills. You will have an understanding of Building Codes, Australian Standards, OHS/WHS and Legislation, Essential Services of Authority and Statutory Requirements.
You will also bring exceptional communication skills, a customer first approach and a high level of commercial and financial management. This role would suit a Senior Facilities or Operations Managers, with strong leadership skills, looking to take the next step in their career.
What makes us stand out
We value our people
- Enjoy flexible working arrangements and generous leave options.
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer or childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.
We know the power of a great experience
- Ranked within top 10 organisations globally by Equileap in its global report on gender equality.
- Achieved number 1 real estate company in S&P Global Sustainability Assessment.
- Earned a gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fourth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2021-2023.
- Accredited Family Inclusive Workplace.
- Committed to our second Stretch Reconciliation Action Plan (RAP).
Everyone counts
As an equal employer, we encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations and gender identities. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, and people living with disabilities.
Let's get started
If this role sounds like you, we want to hear from you. Go for it!
If this sounds like you then we want to hear from you! Click on "Apply" to submit your formal application and Sherene from the Talent Acquisition Team will be in touch.