Senior Operations Workflow Insights Analyst

Senior Operations Workflow & Insights Analyst

• Work on innovative projects that have a real impact in the store operations domain
• Surry Hills office location with hybrid & flexible working environment
• Work collaboratively with other data professionals in an Agile squad

We strive to create better experiences together for a better tomorrow for our customers and team,  bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we’re excited about the future as we unlock the power of data to reimagine retail.
 
Through this partnership, we’ve created a new business called wiq who will harness the best of Woolworths Group and Quantium to reimagine retail by solving the most complex problems using data and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

What you’ll do:

The Senior Operations Workflow & Insights Analyst will assist the WooliesX Customer Fulfilment & Operations team to investigate business situations, identify options for improvement and define requirements to deliver results optimal to business outcomes. You’ll be instrumental to solutions that are both innovative and tailored to the unique operational demands of WooliesX. 

You’ll play a pivotal role in streamlining operational tasks by creating workflow solutions (Preferably Low/No code app building). This role will maintain a database of activities to support the deployment & planning functions, and develop visual insights across the business to support our operations teams on the ground. 

This role involves a close collaboration with the Operations teams to identify opportunities for improvement through analysis, insights and the development of solutions to ensure products for our team members are effective and relevant. The primary focus will be on automating processes to enhance business efficiency.

• Focus on automating complex tasks, reports, and manual work
• Utilise low/no-code app building tools, (Preferred within GSuite such as AppSheet)
• Manage a database of initiative programs through a combination of GCP and Google Sheets. Prioritising accuracy and performance.
• Perform ETL of varied data types to incorporate new data dimensions as needed.
• Develop tools and visualisations  that are tailored for the Operations team, enabling users to create and ingest. Occasionally working with novel data types in project management/business cases. 
• Ensure relevant teams are informed about activities in their respective areas through the management of deployment tools, dashboards, and automated update emails/comms.

What you’ll bring

This role is deeply embedded within operations, ensuring a thorough understanding of our business needs, and partnering closely with a variety of stakeholders; we are looking for an experienced analyst who can develop tailored solutions that directly address real-world challenges in the Store Operations domain.

• Stakeholder management: Work with business partners, ensuring alignment across the teams by managing expectations with effective planning and communication.
• Workflow Automation: Knowledge of javascript/python (or other comparable tools). AppSheet experience is preferred but not required.
• Database Management: Knowledge of database management, including SQL (advanced level), and understanding of data warehousing concepts.
• Data Analysis and Modeling: Ability to create and maintain large sets of data in a scalable way (activity by store, date etc)
• Proficiency in Analytical Reporting Tools: Skilled in tools like Tableau, Google Sheets, Looker, and report creation.
• Data Interpretation: Ability to interpret complex data sets to draw meaningful conclusions within business context
• Problem-Solving: Strong problem-solving skills to address data-related challenges.
• Curious Mindset: Ability to actively participate in regular operational meetings to gains a comprehensive understanding of the broader business context - informing recommendations and new project ideas to continuously improve our ways of working

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• High impact role supporting our teams who enrich our communities. 
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.  

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180. #Hybrid
 
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.