Senior Regional Officer

Please be advised that scheduled maintenance is to be undertaken on Saturday 25th May 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Level 5 $96,307- $105,254 pa (PSCSAA 2022)Permanent - Full Time, Fixed Term - Full TimeGeraldton, Karratha, Port Hedland, Albany, Kalgoorlie2024-05-28 4:00 PMSenior Regional Officer(00017311, 00017315, 00017316 and 00017318)Permanent Appointments and Fixed term opportunities of up to 12 months with the possibility for extension and/or permanency.The Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) is committed to increasing employment opportunities for Aboriginal and Torres Strait Islander peoples. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to these positions and Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.Are you drawn to a dynamic, adaptable, and collegial work setting that offers a suite of employee benefits such as flexible work arrangements, remote work options, and a key focus on community engagement? Then consider a career with DEMIRS’ Consumer Protection Team.We are excited to advertise both permanent and temporary career-shaping opportunities across multiple regional locations, including Albany, Geraldton, Kalgoorlie, and Karratha / Port Hedland. We are seeking individuals passionate about making a meaningful impact in their local communities.At DEMIRS, we celebrate diversity and leverage a variety of perspectives to foster innovation and success. We invite forward-thinkers who excel in cooperative efforts and aim to make significant contributions in supporting a fair-trading environment for consumers and businesses across the state.Role Overview:Senior Regional Officers at Consumer Protection play a pivotal role in upholding fair-trade standards and protecting the rights of consumers across Western Australia. They analyse consumer complaints, conciliate impartial solutions between consumers and retailers, identify regional trends, and champion ethical trade practices. Additionally, they provide educational programs to the community and actively engage with regional media.For a comprehensive overview of the position, including specific requirements and selection criteria, please refer to the attached Job Description Form (JDF).This recruitment process may also serve to fill other comparable vacancies within the department over the next 12 months post the recruitment breach period.To be eligible for appointment, applicants must either hold a valid work visa (for temporary roles) or be an Australian citizen, permanent resident, or possess a visa for indefinite work and stay in Australia (for permanent roles) at the time of application.Regional Opportunities:Goldfields – Fixed term opportunity of up to 12 months with possibility of extension and/or permanencyThis position is located in Kalgoorlie, one of the major cities in the Goldfields-Esperance region of Western Australia. The Kalgoorlie Central Business District is currently undergoing major transformation, making it a more vibrant, economically strong, and diverse centre. It offers an array of events, a multicultural community and a lifestyle that benefits from a place where nature and adventure are on your doorstep. For further information, visit the City of Kalgoorlie-Boulder website –Great Southern – Permanent opportunityLocated in Albany, the position will place you among historical sites and modern environmentally sustainable infrastructure. Albany boasts a range of planning, building, environmental, and transport facilities, along with family and community services to support living, working, and raising families in a picturesque location. For further information, visit the City of Albany website –Mid-West - Fixed term opportunity of up to 12 months with possibility of extension and/or permanencyThis position is in Geraldton, a coastal city in the Mid-West region of Western Australia. With a thriving population, Geraldton boasts a prosperous economy and a near-perfect lifestyle year-round. It is known as a place of choice to work, visit, raise families and take in some of the unique natural attractions Western Australia has to offer. For further information, visit the City of Geraldton website –Pilbara – Permanent opportunity (can be based in either Karratha OR Port Hedland for the right candidate if successful)Karratha is a city in the Pilbara region of Western Australia, adjoining the port of Dampier. Located approximately 1,500 kilometres north of Perth, it offers high quality amenities and infrastructure. It is known as a place of choice to work, visit, raise families and take in some of the unique natural attractions Western Australia has to offer. For further information, visit the City of Karratha website –Port Hedland is a dynamic town in the Pilbara region of Western Australia. Located approximately 1,800 km north of Perth, it offers a variety of leisure activities and a range of community services including cultural, recreation and shopping facilities. Take in some of the unique natural attractions Western Australia has to offer. For further information, visit the Town of Port Hedland website -Further informationFor more information, reach out to Glenn Kennedy, Manager Regional Services, at (08) 6552 9393 or explore . You can also stay updated with DEMIRS achievements and activities by following us on .How to applyWe ask for you to provide:An updated resume detailing your accomplishments, work history, education, and professional development and a covering letter of no more than two (2) pages, addressing the following points:

• Demonstrated consultation and negotiation skills with experience resolving disputes, including for vulnerable and/or indigenous individuals.
• Demonstrated ability to understand and influence the community and business organisations.
• Demonstrated experience interpreting and applying policy/legislation in a challenging environment.

In your application, please clearly specify your location preference(s)Please refer to the attached Applicant Information Pack for detailed application instructions and employee incentives. For queries on employment conditions or the application process, contact Matthew Ball, Senior Human Resource Officer, at (08) 9222 0434 or via email at .To apply, click the “Apply for Job” button below and follow the prompts to complete your application, including attaching your resume and cover letter.Supporting diversity and inclusionDEMIRS is committed to building and maintaining an inclusive and supportive workplace. We welcome all to apply, however, preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, people of diverse sexualities and youth. This helps us ensure our workforce is diverse, effective, and forward thinking, and is supported by the Equal Opportunity Act 1984 (WA).We are proud to be recognised as an Inclusive Employer for 2023-2024 by Diversity Council Australia. Learn more about our commitment to diversity and inclusionReasonable adjustments will be provided during our recruitment processes and in the workplace so you can fully participate.CLOSING DATE: 4.00 pm on Tuesday, 28 May 2024 (WST).Please ensure you allow yourself sufficient time to lodge your application online; as applications that are in progress or submitted after this time will not be accepted. It is your responsibility to ensure your application is submitted on time.We look forward to receiving your application and considering you for this exciting opportunity to join our team.