AddressOur west elm store in Chapel St is seeking a Senior Sales Associate (Visual Merchandising) to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent, part time role (40 hours per fortnight).
As a Senior Sales Assistant (Visual Merchandising), known as a Keyholder, you will:
- Create unique, engaging experiences for customers by sharing expertise on enhancing their home.
- Drive sales through strategic merchandising and leading weekly promotional and visual changes.
- Ensure the store meets visual, replenishment, cleanliness, safety and back of house standards.
- Provide operational support to the store management team by performing opening and closing routines, register functions and back office procedures.
- Meet personal targets, and supervise and coach the team to deliver world-class service and achieve team goals.
- Use effective selling techniques and provide in-depth product knowledge.
- Utilise training resources to educate the team on our product range and develop their sales skills.
- Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.
We think you'll be successful in this role if you:
- Have retail sales experience, ideally in Visual Merchandising, specialty retail and / or homewares.
- Have customer service experience.
- Have experience in managing others or are looking to step into a leadership role.
- Are passionate about homewares and design.
- Love to sell and are driven to meet and exceed targets.
- Succeed in a team environment, but can work independently and manage your own time.
- Thrive in an entrepreneurial environment and constantly look for ways to upsell and cross-sell.
- Enjoy engaging with customers, discovering their story, style and lifestyle to connect them to the right products.
- Have the ability to convert customers and capture emails through engaging store and community events.
- Are most successful when provided with clearly defined sales goals and metrics.
- Have effective communication, organisation and leadership skills.
- Are able to coach team members to succeed in meeting targets.
You'll love working here because:
- We're a successful, fast-growing, data-driven company with an entrepreneurial vibe.
- We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
- We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.
- We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation.
- We live and breathe client experience.
- We have a smart, experienced leadership team that are open to fresh ideas.
- We believe in autonomy and reward you for taking initiative.
- We get to be creative daily and we have fun!
If you are passionate about leading dynamic teams and delivering world-class service, apply today!
Please note, this is a permanent, part time position (40 hours per fortnight) with a fixed two-week rotating roster. Only those holding the required work rights in Australia will be considered.
