Senior Technology Officer Ffs

Provide effective and efficient ICT support services across QueenslandJob details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO4
Workplace Location Brisbane - South
Job ad reference QLD/DPT561040
Closing date 10-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration until 31/12/2025
Contact person Gregory Wiszniewski
Contact details (07) 3176 8751
Access theThe roleReporting to the Manager of the Metro South Digital Partnership Team, you will provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions as well as the ability to supervise staff in the delivery of high quality ICT support by ensuring standards and procedures are adhered to.Your Key Responsibilities:

• Provide operational support (on-site and remote) to Queensland Health sites as required.
• Configure/install/monitor/support/manage the ICT environments by applying high level technical expertise.
• Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
• Develop, maintain and work within procedures for the maintenance and support of one or more technical domains – see Appendix 1.
• Provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions.

Are you right for this role?To be successful in this role you will demonstrate technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domain as well as well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.About eHealth Queensland:eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.Benefits of working with eHealth Queensland:By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionApplication KitJob search

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