AddressJoin this renowned Australian brand as a key player in providing comprehensive support to major clients. Located in the vibrant Blacktown area, this role is perfect for someone who thrives in a dynamic, fast-paced environment where every day brings new challenges and opportunities.
The Position
As part of a small team and reporting to the Customer Service Team Leader, your daily responsibilities will include:
- Accept and follow up on customer quotes, orders, and inquiries
- Process orders and enter customer information into the CRM system
- Log service call requests
- Offer guidance on basic technical service inquiries
- Schedule service calls and allocate technicians
- Build strong relationships with both external and internal stakeholders
- Perform general administrative duties
- Demonstrated customer service experience within a techical field.
- Working knowledge using large ERP / CRM
- Ability to communicate across a broad spectrum audience
- You enjoy working in a collabarative environment
- $34p/h plus super - immediate start
- Onsite parking, modern offices
- National manufacturing brand, supportive culture
- Supportive culture in an environment where L&D is fostered
- Monday to Friday, no weekend work or rotating roster!
