Service Advisor | Mercedes-Benz

About Tynan Motors

Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 13 brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Renault and Chery. We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!

About the role

Mercedes-Benz Miranda is currently recruiting for a driven and experienced Service Advisor to join our prestigious Service Department. You will be part of a team of 3 Service Advisors.

This position is Monday to Friday 7:30am to 4:30pm.

• Providing outstanding customer service by being the point of contact between the customer and the workshop
• Coordinating the customer car pick up, cleaning and delivery time
• Liaising with the customer on estimated completion times, updates and follow up required
• Confidently and accurately communicating to the customer around their vehicle
• Preparing invoices and closing allocated repair orders in a timely manner consistent

Skills and experience

• A passion for exceptional customer service
• Previous experience as an automotive Service Advisor; ideally within a prestigious Automotive Brand
• Experience with ERA
• Excellent written and verbal communication skills
• A reliable, Punctual and hardworking disposition
• Sound Organisational skills and Time Management

Job benefits and perks

• Paid Birthday Leave! Have your birthday day off paid!
• Loyalty Leave - we reward loyalty with additional paid days off!
• Join our state of the art modern facility in Miranda
• Opportunity to work with a large Family run dealership who has a large community involvement
• Attractive salary package and commission structure
• Monday to Friday position
• A Supportive and Friendly Service Environment

If you are ready for the next step in your career and believe you have the right skills, experience and attitude for this role, then APPLY NOW. 

Please note: only shortlisted candidates will be contacted.