About the business and the role
A bit about us
Auscool Commissioning services is Service and maintenance company offering clients a comprehensive range of solutions for maintaining, commissioning and repairing all mechanical air conditioning & Ventilation systems. We are a dynamic and fast growing company offering a high level of service to clients throughout Australia.
Your Role
The applicant best suited to this position will have experience with job coordination and administration within the industry. Applicants will be required to have at least two years' experience, in which skills have been gained through previous/current positions.
As a motivated and highly organised team player, you will happily perform tasks both in a teamed atmosphere, yet still be able to work independently. You will be able to prioritise and excel in liaising with clients and staff and always provide excellent customer service and a friendly outgoing attitude.
**Must be an Australian Resident**
Salary will be negotiated and will be dependent on experience and knowledge
Job tasks and responsibilities
- Receive and manage incoming and outgoing calls accordingly
- Monitor, control and manage project requests to meet clients expectations
- Coordinate day to day bookings for service, maintenance and repair.
- Coordinate daily/weekly scheduling for service techs
- Creditors & Debitors
- Process weekly/monthly invoicing
- Assist with generating Service Quotes
- Liaise with Clients for Preventative Maintenance schedules
- Create Purchase orders within Simpro for all spare parts and stock
- Submit Warranty Claims when necessary
- Daily General Administration
Skills and experience
- Experience with the software program, Simpro
- Proficient with computers (word/excel/outlook)
- Manage issues and independently take action in a timely manner.
- Experience in similar role for at least 2 years
- Excellent communication and organisation skills
- Excellent time management
- Ability to think on your feet and adapt to changes
- Friendly and outgoing nature