AddressJoin Victoria's fastest growing commercial HVAC Service Company & set yourself up for a fantastic opportunity to grow within a rewarding business of 100+ fantastic staff members that offers plenty of future opportunity & a great portfolio of clients.
Due to growth we are currently seeking a vibrant & energetic Service Co-ordinator, who likes a challenge, is honest & reliable & can work under pressure to join our service control room, working in an established and successful service team. The position is full time & based in Bayswater Melbourne. This role will suit someone who displays a strong level of initiative, has a positive & professional manner, is flexible & well presented.
Your duties will include but are not limited to:
- Scheduling, dispatch and coordinating works with technicians & managers
- Primary contact for incoming service requests
- Raising new jobs & assigning them to technicians
- Assisting clients & scheduling in service calls, maintenance & repair works
- Ensuring all technicians have productive work
- Liaising with customers & technicians regarding work in progress.
- General administrative tasks - raising purchase orders
You will bring the following to the role:
- A positive 'can-do' attitude
- Excellent planning, organization & time management skills
- Passionate about providing excellent customer service
- Sound computer skills
- Excellent communication skills both written & verbal
- Work well under pressure
- Be comfortable working autonomously & to deadlines
- Strong attention to detail
- Team focus
- Ability to multi-task & work un-supervised
- Mature minded & confident
- Tidy, punctual, polite & enthusiastic
- License & own vehicle
Key Benefits
- Great team environment
- Great work-life balance
- Self challenging with goals and targets
- Good career development with further career opportunities
- Be an active player in the companies growth strategy
