Address- Salary: $75k-90k + Super
- Growth and Progression Opportunities
- Work with a business growing exponentially
What you get
- Full time permanent role!
- ASAP START!
- Be a part of a national business that values a good culture and development
- Progression opportunities
- Strong customer service background with 1-3 years in a similar role
- Proficient in all Microsoft programs
- Service or ERP system reporting and administration skills
- Demonstrated personal integrity, initiative, confidentiality and discretion.
- Collaborative work style, commitment to get the job done and open to direction
- Excellent communicator both oral & written
- Effective time management skills
- Good personal and professional presentation
- Resilient and able to perform under pressure
- Valid and unrestricted NSW drivers license
- Support the Business Lead with day to day activities.
- Liaise with customers to coordinate and schedule planned and unplanned services
- Use and management of service Management system(s) to log, update, follow-up, close off and archive customer requests
- Liaise with internal and external customers to ensure timely and accurate maintenance scheduling.
- Manage all customer service calls from start to finish in pleasant and professional manner via phone and email
- Financial processing of all chargeable service functions
- Providing basic technical phone assistance to customer enquiries in line with faults-based training reference notes and tools
Workfast is a recruitment company working with some of Australia’s largest and leading building companies. We operate in all states of Australia and our employees work in all industries. When you join our team we make sure that you're looked after, paid well and that we follow all Australian Fair Work standards.
Workfast embraces diversity and encourages applications from people with disability. If you have any support or access requirements, we encourage you to advise us at any time of application.
All personal information will be kept confidential in compliance with the Privacy Act 1988.
If you are interested in the Service Coordinator in Bankstown position please apply now!
