AddressThe Services/Technical Support Engineer will be responsible for providing the technical support and training operations for customers, technicians and sales people. Job duties include but are not limited to monitoring of commissioning, qualification management, monitoring and metrological updating of test equipment.
Main Tasks:
Undertake installation and commission of equipment supplied by the Company.
Provide after-sales service for customers within agreed respond time.
Recommend appropriate spare parts and service proposal to customer with objective of minimizing the lead time for trouble-shooting.
To articulate the service issue with the customer and any follow up or revisit/additional work required to fix the instrument.
Develop and maintain good rapport with customers and working colleagues for smooth operation of the business.
Undertake any relevant tasks as may be directed by the superior from time to time.
Requirements:
Minimum 5 years service experience in relevant scientific products.
Certification as an electrician or electronics technician is an advantage.
Clean drivers license
position to be home office based preferably in Queensland/ Brisbane
We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
Further insights into our world of work can be found on www.sartorius.com/careers
